Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alivia Muhlenbruck

Point Pleasant

Summary

Customer service professional with solid background in food and beverage service. Focused on delivering excellent service and maintaining clean and organized work area. Known for effective team collaboration and adaptability to changing needs, with skills in point-of-sale systems and order accuracy.

Overview

6
6
years of professional experience

Work History

Counter Worker

Espositos, Manasquan, NJ
05.2024 - Current
  • Took customer orders in person and over the phone, ensuring accuracy and friendly service.
  • Handled cash, credit, and delivery transactions efficiently.
  • Assisted in training new staff on operational procedures and customer service protocols.
  • Collaborated with team members to streamline workflows, enhancing overall efficiency during peak hours.
  • Resolved customer complaints promptly, fostering a welcoming environment for all patrons.

Beach Attendant

Point Pleasant Beach & Surf Club, Point Pleasant, NJ
05.2019 - 08.2023
  • Completed daily beach records containing weather, EMS/Police matters, workers breaks and hours of beach operations.
  • Developed emergency response plans, enhancing preparedness for potential incidents on the beach.
  • Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
  • Interacted with club members incl. Check-in process and badge sales.
  • Monitored beach conditions to ensure guest safety and compliance with regulations.

Fast Food and Counter Workers

NJ Poke, Point Pleasant, NJ
08.2021 - 06.2023
  • Prepared customers food, such as poke bowls, milkshakes, bubble tea and appetizers, using food safety requirements.
  • Disinfected counters, organized working space, and maintained a clean environment.
  • Performed arithmetic functions handling cash, close checks and balance register.
  • Communicate with customers regarding orders, comments, and complaints.
  • Responded promptly to customer inquiries, enhancing overall service experience.

Education

Associate - Liberal Arts

Ocean County College
Toms River, NJ
09-2025

Skills

  • Financially Literate
  • Time management
  • Quick learner
  • Team player
  • Efficient multitasking
  • Customer inquiry resolution
  • Cash Handling
  • Communications

Accomplishments

  • Emergency Medical Technician Certificate, NJ
  • Cardiopulmonary resuscitation, NJ

Timeline

Counter Worker

Espositos, Manasquan, NJ
05.2024 - Current

Fast Food and Counter Workers

NJ Poke, Point Pleasant, NJ
08.2021 - 06.2023

Beach Attendant

Point Pleasant Beach & Surf Club, Point Pleasant, NJ
05.2019 - 08.2023

Associate - Liberal Arts

Ocean County College

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