Summary
Overview
Work History
Education
Skills
Timeline
Alivia Nordeng

Alivia Nordeng

Marion,WI

Summary

I have been working in the restaurant industry for 15 years. I started at McDonald's when I was 16 and have moved through various restaurant positions. I have strong customer service and interpersonal skills. My passion lies in culinary pursuits.

My friends and coworkers describe me as fun, sincere, honest, motivated and intelligent.

A fun fact about me is that I coached volleyball and the junior high and junior varsity levels.

Thank you for your consideration.

Overview

7
7
years of professional experience

Work History

Lead Line Cook

Blazers Bar and Grill
Split Rock, WI
07.2023 - Current
  • Used grills, deep fryers and griddles to cook food.
  • Cooked menu items based on customer orders.
  • Developed recipes to meet consumer tastes, nutritional needs, and budgetary considerations.
  • Prepared sandwiches, specialty items and custom orders to meet guest requests.
  • Dropped off food and drink orders for customer pickup.
  • Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
  • Checked completed orders for correct quantity and quality.
  • Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
  • Performed other related duties as assigned by the Head Chef or Kitchen Manager.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Kept stations stocked and ready for use to maximize productivity.
  • Collaborated with chefs on menu changes and special dishes for customers.
  • Supervised the inventory of food items to ensure adequate supplies for daily operations.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Cooked multiple orders simultaneously during busy periods.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Followed specific methods for food preparation and proper portioning.
  • Prepared garnishes for later use in meal production.
  • Developed menus with chefs, taking into account seasonal ingredients and customer preferences.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Monitored food temperatures throughout the cooking process to ensure safe consumption.
  • Assessed employee performance regularly providing feedback when necessary.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Washed and cut ingredients for quick meal assembly.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Prepared multiple orders at once for speedy service.
  • Adhered to portion controls and presentation specifications.
  • Operated fryers and grills according to instructions to maintain safety and food quality.

Training Coordinator

Culvers Franchising System
Shawano, Wisconsin
12.2020 - 06.2022
  • Facilitated team-building exercises to enhance workplace collaboration and morale.
  • Facilitated group discussions among trainees regarding topics covered during a session.
  • Designed and implemented comprehensive training programs to meet organizational needs.
  • Utilized learning management systems (LMS) to administer online training and track employee progress.
  • Ensured that all necessary equipment was available prior to a session commencing.
  • Promoted a culture of continuous learning and improvement within the organization.
  • Selected and assigned instructors to conduct training.
  • Coordinated logistics for training sessions, including scheduling, venue selection, and equipment setup.
  • Acted as a liaison between employees and management to communicate training needs and outcomes.
  • Compiled data from evaluations for use in preparing reports detailing course outcomes.
  • Conducted needs assessments to identify gaps in employees' skills and knowledge.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Coordinated continuous education and professional development opportunities for staff.
  • Assisted in setting up online learning platforms used for virtual classroom environments.
  • Evaluated employee performance before, during, and after training sessions.
  • Maintained accurate records of all trainings conducted.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Line Cook

Pigeon River Brewery
Marion, Wisconsin
06.2018 - 09.2020
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Inspected equipment for cleanliness prior to use every shift.
  • Cooked multiple orders simultaneously during busy periods.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Replenished food items from inventory and rotated ingredients.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Received and stored food and supplies.
  • Performed workstation prep prior to shift start.
  • Executed proper techniques when preparing menu item ingredients.
  • Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Grilled and deep fried various foods from meats to potatoes.
  • Reviewed recipes to determine exact measurements and ingredients to create dishes.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Trained new team members on proper meat and vegetable preparation techniques.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.

Education

Some College (No Degree) - General Studies

University of Wisconsin, Green Bay, Green Bay, WI

Some College (No Degree) - Veterinary Technology

Globe University, Green Bay, WI

Skills

  • Plates presentation
  • Spoilage prevention
  • Garnishing techniques
  • Menu development
  • Quality control
  • Inventory control
  • Portion control
  • Food assembly
  • Sauce preparation
  • Work delegation
  • Food presentation
  • Sanitation practices
  • Cooking techniques
  • Ingredient preparation
  • Recipe memorization
  • Knife skills
  • Food safety knowledge
  • Special diets
  • Food safety
  • Menu planning
  • Food safety monitoring
  • Recipe execution
  • Allergen awareness
  • Food preparation
  • Order coordination
  • Collaborative mindset
  • Drawer management
  • Multitasking and organization
  • Customer satisfaction
  • Patience and composure
  • Cash management
  • Guest services
  • Safe service compliance
  • Bar restocking
  • Health codes compliance
  • Drink preparation techniques
  • Memory retention
  • Hospitality and accommodation
  • Responsible alcohol service
  • Classic cocktails
  • Beverage preparation
  • Food running
  • Maintaining a clean bar
  • Alcohol awareness

Timeline

Lead Line Cook - Blazers Bar and Grill
07.2023 - Current
Training Coordinator - Culvers Franchising System
12.2020 - 06.2022
Line Cook - Pigeon River Brewery
06.2018 - 09.2020
University of Wisconsin, Green Bay - Some College (No Degree), General Studies
Globe University - Some College (No Degree), Veterinary Technology
Alivia Nordeng