Alivia Rau
Kansas City,MO
Summary
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and bringing people a smile. Recently moved to San Jose and am looking to learn and grow with the right company.
Overview
5
5
years of professional experience
Work History
Lead Barista
Lakota Coffee Company
Columbia, Missouri
08.2023 - 08.2024
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Barista
Headrush Roasters Coffee and Tea
Kansas City, Missouri
05.2021 - 01.2022
- Checked roasting equipment for proper functionality.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Oversaw baking and cooking training to assist new staff members in professional development.
Waitress Trainee
Rancho Grande Restaurant
Kansas City, Missouri
01.2020 - 08.2020
- Provided excellent customer service during meal times.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Shift Lead
Smoothie King
Kansas City, MO
12.2019 - 06.2020
- Provided excellent customer service during transactions.
- Supervised staff during shift changes and ensured transition went smoothly.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
Bachelor of Science -
University of Missouri
Columbia, MO05-2024
Skills
- Coffee preparation
- Equipment maintenance
- Customer service
- Team leadership
- Training staff
- Problem-solving
- Coffee brewing
- Multitasking and organization
Timeline
Lead Barista
Lakota Coffee Company
08.2023 - 08.2024
Barista
Headrush Roasters Coffee and Tea
05.2021 - 01.2022
Waitress Trainee
Rancho Grande Restaurant
01.2020 - 08.2020
Shift Lead
Smoothie King
12.2019 - 06.2020
Bachelor of Science -
University of Missouri
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