Highly passionate about theatre and how to support communities through art. Motivated to create a collaborative workplace, and striving to learn from peers. Strong customer service background. Extensive knowledge in Excel, Office, and Google Docs.
Overview
5
5
years of professional experience
Work History
Barista
Jitterbug Beverage Co.
02.2023 - Current
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Training Manager
Fosko Coffee Barre
05.2020 - 02.2023
Organized on-the-job training for new hires.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Substitute Teacher
Creatice School Age Child Care
06.2019 - 02.2020
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.