Alivia Sheldrick
Brandon,US
Summary
Current student with extreme interest in criminal justice and looking to advance my experience through my strong work ethic and building off my previous internships. While tying in my passion of working with people that I grew to love while working at Walgreens. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Babysitter
Self-Employed
05.2016 - Current
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Assisted children with homework assignments and special projects across different subjects.
- Taught children basic life skills, manners and personal hygiene.
Customer Service Representative
Walgreens
03.2021 - 08.2023
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Provided primary customer support to internal and external customers.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Helped customers complete purchases, locate items, and join reward programs.
Internship
New Story Center
09.2022 - 01.2023
- Filing Clients information
- Organizing (Updating Clients info, Printing and Putting together forms, Moving Food in the Food Pantry, Moved donations where they would go)
- Attended Staff Meetings, Support Group Meetings, Attend Court (For RFA's)
- Help Clients (with who they needed to meet with, if they needed any supplies, etc.)
- Answer Phones
Intern
Brandon Police Department
01.2023 - Current
- Assisted police officers with daily patrol duties, increasing the effectiveness of law enforcement presence.
- Demonstrated commitment to public service by consistently arriving punctually for scheduled shifts and dedicating extra time when necessary for special assignments or projects.
- Surveilled criminal suspects and assigned locations, documenting suspect behavioral patterns for inclusion in intelligence reports with officers.
- Answers Phones (Non Emergency), Organized (Incoming mail, and files)
Education
Bachelor of Arts - Justice Studies
James Madison University
Harrisonburg, VA05.2027
High School Diploma -
Otter Valley Union School
Brandon, VT06.2023
Skills
- Quantitative skills
- Tech-Savvy
- Process Analysis
- Multitasking and Organization
- Problem-Solving
- Professionalism and Etiquette
Certification
- First Aid/CPR Certified
Timeline
Intern
Brandon Police Department
01.2023 - Current
Internship
New Story Center
09.2022 - 01.2023
Customer Service Representative
Walgreens
03.2021 - 08.2023
Babysitter
Self-Employed
05.2016 - Current
Bachelor of Arts - Justice Studies
James Madison University
High School Diploma -
Otter Valley Union School
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