Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alivia Smith

San Antonio,TX

Summary

I have skills and knowledge obtained from customer service and care, working with technology, and answering phone calls. I have the ability to perform well alone, or with a team, to follow and/or lead, treat others with respect and kindness, am organized, and I can work quickly and efficiently.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Administrator

J-prime Steakhouse
San Antonio, TX, TX
02.2024 - Current
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Organized and maintained filing systems, including electronic databases and records.
  • Composed correspondence such as letters, emails, memos, reports and other documents.

Hostess

J-prime Steakhouse
San Antonio, TX
02.2024 - Current
  • I host on occasion when they need assistance. My primary role is office administration, 5 days a week. I started off as a hostess and moved to the office.

Chiropractic Assistant/Receptionist

Body Intelligent Center
Placentia, California
01.2017 - Current
  • Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
  • Contributed to practice growth by implementing marketing strategies such as social media outreach and community event participation.
  • Assisted in inventory management tasks, reducing supply costs through careful ordering practices based on usage patterns.
  • Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement.
  • Answered phones to respond to customer questions, provide information and schedule appointments.

Restaurant To-Go Specialist, Trainer, Host

Olive Garden
Orange, California
11.2022 - 12.2023
  • Helped in other areas during busy times, such as running food, serving tables, doing deliveries, and providing refills.
  • Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
  • Supported team morale by fostering positive relationships with coworkers through reliable communication and teamwork efforts.
  • Promoted return business through attentive service and genuine rapport-building with guests.
  • Trained new host staff members on company policies, procedures, and best practices to maintain consistent service standards across shifts.
  • Handled high-pressure situations with grace, maintaining a calm demeanor and professional attitude during peak hours and unexpected challenges.
  • Used cash registers and credit card machines to cash out customers.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Delivered pick-up and curbside orders to guests.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Ballet Teacher

BethEL Ballet
Huntington Beach, California
09.2018 - 03.2020
  • Enhanced students'' ballet technique by incorporating innovative teaching methods and providing individualized feedback.
  • Increased student performance levels by focusing on strengthening core muscles and improving flexibility through targeted exercises.
  • Established strong relationships with parents, communicating regularly about their child''s progress and ways to support their continued growth outside of class.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Planned routines for recitals and performances.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.

Education

High School Diploma -

Grace Christian Academy
Orange, California
06.2019

No Degree - Kinesiology, General ED

Santiago Canyon College
Orange, California

Skills

  • Appointment Scheduling
  • Telephone Etiquette
  • Patient Relations
  • Strong Work Ethic
  • Attention to Detail
  • Program Management
  • Order Accuracy
  • Team Collaboration
  • Multitasking Abilities
  • Scheduling Appointments Management
  • Professionalism and Ethics
  • Guest Engagement
  • Bookkeeping
  • Business Administration

Certification

  • Earned a certificate from Trinity School of Natural Health as a Certified Natural Health Professional.

Timeline

Office Administrator

J-prime Steakhouse
02.2024 - Current

Hostess

J-prime Steakhouse
02.2024 - Current

Restaurant To-Go Specialist, Trainer, Host

Olive Garden
11.2022 - 12.2023

Ballet Teacher

BethEL Ballet
09.2018 - 03.2020

Chiropractic Assistant/Receptionist

Body Intelligent Center
01.2017 - Current

High School Diploma -

Grace Christian Academy

No Degree - Kinesiology, General ED

Santiago Canyon College

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Alivia Smith