Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alivia Norem

Champaign,IL

Overview

6
6
years of professional experience
1
1
Certification

Work History

On-Call Branch Office Administrator

Edward Jones
06.2022 - Current
  • Provides administrative support and assistance to financial advisor.
  • Responsible for client communication and correspondence.
  • Handles customer inquiries and complaints to ensure satisfaction with provider.

Front Office Manager

IGA Grocery Store
08.2021 - Current
  • Works collaboratively with other departments to coordinate solutions.
  • Receive and direct phone calls to appropriate departments.
  • Responsible for training for new hires.

Cashier

IGA Grocery Store
09.2019 - 08.2021
  • Addressed escalated customer complaints and restored satisfaction.
  • Handled large amounts of cash safely.
  • Maintained high and accurate pace to minimize customer wait times at checkout.

Education

Bachelor of Science - Marketing

University of Illinois At Urbana-Champaign
Champaign, IL
05.2024

Associate of Science -

Parkland College
Champaign, IL
05.2022

Skills

  • Client relationship building
  • Multi-tasking
  • Customer service
  • Willing to learn
  • Marketing insights
  • Motivated

Certification

  • SEO, HubSpot Academy - September 2023
  • Social Media, HubSpot Academy - October 2023
  • Google Ads Measurement, Google Skillshop - October 2023
  • Google Analytics, Google Skillshop - October 2023
  • AI - Powered Performance Ads, Google Skillshop - October 2023
  • Use Google Analytics for Your Bussines, Google Skillshop - October 2023
  • Get Started using Google Analytics, Google Skillshop - October 2023

Timeline

On-Call Branch Office Administrator

Edward Jones
06.2022 - Current

Front Office Manager

IGA Grocery Store
08.2021 - Current

Cashier

IGA Grocery Store
09.2019 - 08.2021

Bachelor of Science - Marketing

University of Illinois At Urbana-Champaign

Associate of Science -

Parkland College

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Alivia Norem