Alix Balgobin
Sunrise,FL
Summary
Highly skilled machinist with over five years of experience in precision machining and manufacturing, specializing in high-precision environments. Proficient in operating machines such as Hass, DN Solutions, DMG, Bridgeport, and Citizen Lathe, with extensive expertise in utilizing tools like calipers, micrometers, and TIG welding techniques. Demonstrated history of leadership in quality assurance, independently resolving complex issues, and consistently delivering exceptional results. Recognized for a strong commitment to excellence, attention to detail, and dedication to continuous improvement. Seeking to transition into process engineering to leverage technical expertise and problem-solving skills in driving operational success and innovation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNC Machinist
Valve Research Inc
05.2019 - Current
- Maintained tight tolerances with design specifications.
- Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
- Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
- Partnered closely with quality control teams to identify areas where improvements could be made within production processes.
- Manually set up machinery, lathes, and grinders.
- Properly loaded and unloaded materials in and out of machines.
- Served as a reliable resource for colleagues seeking guidance on CNC programming or machine setup challenges.
- Ensured consistent high-quality output by conducting thorough inspections using various gauging techniques.
Assistant Manager of Operations
Dollar Tree
08.2017 - 05.2019
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Implemented safety protocols to maintain a secure work environment for employees.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
Collections Supervisor
GC Services LP
07.2016 - 08.2017
- Enhanced collections efficiency by implementing and monitoring strategic collections plans.
- Streamlined department operations by optimizing workflows, policies, and procedures.
- Maintained a high level of customer satisfaction through professional communication and dispute resolution tactics.
- Established performance metrics to evaluate team success and identify areas for improvement.
- Mentored junior staff members on best practices in debt collection techniques and procedures.
- Researched accounts and completed due diligence to resolve collection problems.
Collections Agent
GC Services LP
01.2014 - 07.2016
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
Education
Bachelor of Science - Operations Management
Southern New Hampshire University
Remote07-2025
Associate of Science - Engineering technology - CNC Machining Technology
Broward College
Davie, FL05-2022
Skills
- Blueprints reading
- Training and mentoring
- Repairs and maintenance
- Payment arrangement
- Process development
- Production planning
Certification
- CNC Lathe Setup (GUI Control)
- Electronics Aide
Timeline
CNC Machinist
Valve Research Inc
05.2019 - Current
Assistant Manager of Operations
Dollar Tree
08.2017 - 05.2019
Collections Supervisor
GC Services LP
07.2016 - 08.2017
Collections Agent
GC Services LP
01.2014 - 07.2016
Bachelor of Science - Operations Management
Southern New Hampshire University
Associate of Science - Engineering technology - CNC Machining Technology
Broward College
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