Alix Cabrera
Doral,FL
Summary
Dynamic manager with a proven track record at Amaize, excelling in project management and financial analysis. Adept at enhancing team performance through effective communication and staff training. Recognized for optimizing operations and ensuring compliance, contributing to improved customer satisfaction and operational efficiency. Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
13
13
years of professional experience
Work History
Manager
Amaize (Francisca Miami Lakes)
Miami Lakes, USA
11.2020 - 04.2025
- Provided comprehensive administrative support to 20 team members, including meeting scheduling and calendar management.
- Coordinated preparation of reports, presentations, and other required documents.
- Managed office supplies and inventory to ensure seamless operations.
- Collaborated on special projects, contributing to successful outcomes and adherence to deadlines.
- Ensured compliance with health and safety regulations alongside company policies and procedures.
- Monitored financial performance metrics, including sales and costs; prepared detailed reports for management.
- Delivered prompt service to maintain high levels of customer satisfaction through attention to detail.
- Recruited, trained, and developed staff while providing ongoing coaching and support.
Office Administrator
Dental Clinic
Maracaibo, Venezuela
01.2012 - 01.2019
- Greeted and assisted patients in person and via phone, ensuring exceptional service.
- Managed appointments and sent reminders using phone and WhatsApp for improved attendance.
- Handled patient records and maintained organized filing systems to ensure compliance.
- Processed payments and coordinated with insurance providers for seamless transactions.
- Supported clinic operations by performing administrative tasks efficiently.
- Oversaw front desk operations, managing doctors’ schedules to optimize patient flow.
- Updated and maintained patient databases, ensuring accuracy and confidentiality.
- Prepared monthly administrative reports detailing clinic performance metrics.
Education
Bachelor's Degree in Graphic Design - Graphic Design
Universidad Rafael Belloso Chacin
Venezuela01-2011
Skills
- Project management
- Financial analysis
- Regulatory compliance
- Data reporting
- Vendor management
- Customer service
- Team building
- Employee training
- Time management
- Effective communication
- Attention to detail
- Task prioritization
- Inventory management
- Data analysis
- Staff training
- Patient management
- Appointment scheduling
- Team collaboration
- Problem solving
- Taking medical and dental histories
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Manager
Amaize (Francisca Miami Lakes)
11.2020 - 04.2025
Office Administrator
Dental Clinic
01.2012 - 01.2019
Bachelor's Degree in Graphic Design - Graphic Design
Universidad Rafael Belloso Chacin
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