Alix Proctor

2021 New Rd Suite 17, Linwood NJ 08221 609-926-3777

• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Tracked important information in Microsoft Excel and Word spreadsheets and ran reports or generated graphs using data.
• Mentored junior staff members, contributing to their professional growth and improved performance within the team.

1999 New Road, Linwood NJ 08221 609-601-6140

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

3119 Revere Blvd, Brigantine NJ 08203 609-264-9463

• Worked flexible schedule and extra shifts to meet business needs.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Warmly greeted and escorted guests to their assigned tables seating 100+ guests per shift.
• Coordinated with the waitstaff, kitchen and managers to ensure each guest was assigned and satisfied with their service.
• Swiftly and gently addressed any costumer complaints or concerns.

1400 Ocean Ave, Brigantine NJ 08203 609-266-7731

• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

3069 English Creek Ave #301, Egg Harbor Township, NJ 08234 604-641-3200

• Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
• Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
• Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
• Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.