Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Paul Congelosi Trailer Sales Inc
08.2020 - Current
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Maintained confidentiality of information regarding clients and company.
Routed incoming mail and messages to relevant personnel without delay.
Helped office staff prepare reports and presentations for internal or client-related use.
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone, or postal mail.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled cash transactions and maintained sales and payments records accurately.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Confirmed appointments, communicated with clients, and updated client records.
Compiled information from files and research to satisfy information requests.
House and Pet Sitter
Paul Congelosi And Lindsay Rizzo
02.2021 - Current
Maintained a flexible schedule to accommodate client needs, including last-minute bookings and extended stays.
Improved client satisfaction by providing attentive and personalized house and pet sitting services.
Provided regular exercise routines for pets, promoting physical fitness and mental stimulation through walks, playtime, and interactive games.
Communicated with homeowner via phone or text.
Promoted a sense of security among clients by consistently being punctual, reliable, responsible, accountable in fulfilling all assigned duties within agreed time frames.
Increased client retention through excellent communication, timely updates, and superior care for pets and properties.
Collected, forwarded or signed for mail, packages, or home services.
Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
Developed and implemented individual care plans tailored to needs of each client.
Family Babysitter
Lindsay Rizzo
09.2018 - Current
Reassured children when upset providing emotional support and stability.
Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
Prepared healthy, age-appropriate snacks and meals.
Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Communicated positively with children and guardians.
Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Played games, worked on puzzles, and read books to young children.
Maintained a clean and organized environment to ensure the well-being of children under care.
Administered medications, following strict instructions from parents and medical labels.