Alix Rowing
Indianapolis,IN
Summary
Proven accounting assistant with a track record of improving cash flow management at GreenCycle by enhancing accounts receivable processes. Excelled in customer service and administrative support, demonstrating strong communication skills and meticulous attention to detail. Skilled in MS Office with experience with QuickBooks, adept at fostering professional relationships and streamlining financial operations for efficiency.
Overview
9
9
years of professional experience
Work History
Accounting Assistant
GreenCycle
02.2019 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Barista
Starbucks
08.2018 - 05.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Waitress Trainer
Chili's Bar and Grill
08.2015 - 08.2018
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Mentored hostess team members, fostering professional growth and strong teamwork.
- Streamlined reservation process for increased efficiency and improved guest experience.
- Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.
- Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
Education
Bachelor of Science - Acccounting
Indiana Wesleyan University
Marion, IN08-2027
Skills
- Customer service
- Invoicing and collections
- Accounts payable and receivable
- MS office
- Invoicing and billing
- Data entry
- Administrative support
- Quickbooks
- Attention to detail
- Invoice verification
- Continuous learning attitude
- Strong communication skills
Timeline
Accounting Assistant
GreenCycle
02.2019 - Current
Barista
Starbucks
08.2018 - 05.2019
Waitress Trainer
Chili's Bar and Grill
08.2015 - 08.2018
Bachelor of Science - Acccounting
Indiana Wesleyan University
Similar Profiles
Sam LaminackSam Laminack
Office Administrative Assistant at GreenCycle IndyOffice Administrative Assistant at GreenCycle Indy
Jordan StoneJordan Stone
Customer Service Representative at United AirlinesCustomer Service Representative at United Airlines
SHERMAN ALLEN IIISHERMAN ALLEN III
Parts Sales Coordinator at Model 1 Commercial Vehicles, Inc.Parts Sales Coordinator at Model 1 Commercial Vehicles, Inc.
Grace EganGrace Egan
Team Leader/Manager at Panera BreadTeam Leader/Manager at Panera Bread
Jill DuVallJill DuVall
Paralegal at Lee C. Christie - Christie Farrell Lee & BellParalegal at Lee C. Christie - Christie Farrell Lee & Bell