ALIX SIMILIEN JR
Tampa,Florida
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
11
11
years of professional experience
Work History
Supervisor / Team Lead
Walmart
Buford, GA
08.2017 - Current
- Assigned employees to specific duties to best meet the needs of the store
- Reordered inventory when it dropped below predetermined levels
- Increased profits through effective sales training and troubleshooting profit loss areas
- Reported to the district manager regarding all store and staff issues
- Generated repeat business through exceptional customer service
- Conducted store inventories once per quarter
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Reviewed completed work to verify consistency, quality and conformance.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Operated a Reach Truck to move materials and products in warehouse facility.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift.
Receptionist
Massage Heights
Brandon, FL
08.2016 - 08.2017
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Scheduled appointments and maintained and updated appointment calendars.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Warehouse Supervisor
FedEx
Perth Amboy, NJ
04.2013 - 07.2016
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Generated warehouse shipping documents, packing lists and invoices.
- Enforced strict safety procedures and protocols through successful management of warehouse team members.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Established and maintained good relations with customers, vendors and transport companies.
- Developed weekly schedules for warehouse employees.
- Reconciled daily inventory in warehouse management system for tens of thousands of SKUs.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Operated forklifts to fill or empty overhead spaces.
- Loaded and unloaded materials onto pallets safely and securely using the cherry picker lift.
- Operated a Reach Truck to move materials and products in warehouse facility.
Education
High School Diploma -
Rahway High School
Rahway, NJ01.2010
Skills
- Reliable & Trustworthy
- Customer Service
- People Skills
- Conflict Resolution
- Organizational Skills
- Training & Development
- Computer Skills
- Team Management
- Supervision & Leadership
- Verbal and Written Communication
- Loading and Unloading
- Warehouse Management Systems
- Forklift Operation
- Appointment Scheduling
- Organization and Efficiency
- Customer Service-Oriented
- Critical Thinking
- Equipment Operation
- Warehouse Operations
Timeline
Supervisor / Team Lead
Walmart
08.2017 - Current
Receptionist
Massage Heights
08.2016 - 08.2017
Warehouse Supervisor
FedEx
04.2013 - 07.2016
High School Diploma -
Rahway High School