Collaborative leader who partners with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Department Manager
Lowe's
10.2018 - 01.2020
Coached and trained new staff members, providing guidance on department policies and procedures.
Ensured compliance with all safety regulations in the workplace.
Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
Resolved customer complaints promptly and professionally to maintain good relationships with clients.
Collaborated with other departments to ensure the smooth flow of operations across multiple teams.
Head Cashier
Lowe's
09.2013 - 10.2018
Ensured all cashiers were trained in store policies and procedures.
Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
Monitored register drawers to ensure adequate change was available throughout each shift.
Education
Bachelor of Science - Health Information Management
Western Governors University
01.2028
High School Diploma - undefined
Three Forks High School
05.2010
Skills
Verbal and written communication
Time management
Risk management
Adaptability and flexibility
Task delegation
Team building
Timeline
Department Manager
Lowe's
10.2018 - 01.2020
Head Cashier
Lowe's
09.2013 - 10.2018
High School Diploma - undefined
Three Forks High School
Bachelor of Science - Health Information Management