Alixandria Reiff
HR Support Specialist II/Analyst
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
HR Support Specialist II/Analyst
NorthBay Healthcare
01.2023 - Current
- Increased employee satisfaction by organizing regular team-building events and promoting work-life balance initiatives.
- Conducted thorough background checks on potential candidates, ensuring only qualified individuals were brought on board.
- Assisted in development of job descriptions, enabling more accurate candidate matching during recruitment efforts.
- Handled sensitive personnel issues discreetly while ensuring adherence to legal requirements.
- Streamlined onboarding process for new hires, resulting in increased satisfaction and productivity
- Improved workplace safety through continuous monitoring of compliance with regulations and implementation of corrective actions when needed.
- Enhanced employee engagement by implementing new HR policies and organizing team-building events.
- Compiled data for internal audits by maintaining organized records of employee information and performance metrics.
Certified Phlebotomy Technician
NorthBay Healthcare
6 2018 - 01.2023
- Obtained variety of blood samples through venipuncture or capillary puncture
- Organized daily work based on collection priority.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Assisted in streamlining workflows by participating in continuous improvement initiatives aimed at enhancing phlebotomy department efficiency.
- Actively sought responsibility in administrative activities and assisted management
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Receptionist
Court Street Tax Company
12.2016 - 05.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Accurately and efficiently handled filing of prepared tax documents
- Created accurate Excel Spreadsheets for tax documentation
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Bank Teller/ Customer Service Representative
Banner Bank
08.2015 - 09.2016
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Filed bank transaction documents
- Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
- Maintained optimal financial controls by securing funds and making accurate transactions
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders
- Explained bank services, financial products and applicable fees to customers
Education
Bachelor's Degree - Health care Administration
Grand Canyon University
Phoenix 05.2019 - 05.2022
Associate of Arts - Natural Sciences
Woodland Community College
Woodland, CA 08.2015 - 05.2017
Skills
- Complex Problem-Solving
- Data Evaluation & Analysis
- Employee Relations
- Microsoft Office
- Confidential Document Control
- Team Collaboration & Effective Communication
- Dependable & Timely
- Meeting Coordination
- Professional in High Stress Situations
- Customer Service
- Quality Control
- Time Management
References
Professional references available upon request.
Timeline
HR Support Specialist II/Analyst
NorthBay Healthcare
01.2023 - Current
Bachelor's Degree - Health care Administration
Grand Canyon University
05.2019 - 05.2022
Receptionist
Court Street Tax Company
12.2016 - 05.2017
Associate of Arts - Natural Sciences
Woodland Community College
08.2015 - 05.2017
Bank Teller/ Customer Service Representative
Banner Bank
08.2015 - 09.2016
Certified Phlebotomy Technician
NorthBay Healthcare
6 2018 - 01.2023
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