Alixcia Pierre-Rene
Miramar
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospital Security Officer
Allied Universal Security Services
01.2023 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Cashier
Chuck E Cheese
05.2021 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Crew Member
Burger King
06.2020 - 04.2021
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Miramar High School
Miramar, FL06-2022
Associate of Arts - Associate in Radiologic Technology
Cambridge College of Healthcare & Technology
Miami Gardens, FL12-2026
Skills
- Security equipment use
- Leadership qualities
- CCTV surveillance
- Verbal communication
- Customer Service
Certification
American Heart Association Basic Life Support (BLS)
Timeline
Hospital Security Officer
Allied Universal Security Services
01.2023 - Current
Cashier
Chuck E Cheese
05.2021 - 01.2023
Crew Member
Burger King
06.2020 - 04.2021
High School Diploma -
Miramar High School
Associate of Arts - Associate in Radiologic Technology
Cambridge College of Healthcare & Technology
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