Summary
Work History
Education
Additional Information
References
Timeline
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Aliya Anderson

Grapevine,TEXAS

Summary

Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.

Work History

Retail Associate

Build-A-Bear Workshop Grapevine Mills Mall
Grapevine, TX
04.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Resolved customer complaints in a professional manner.
  • Performed price checks on items requested by customers.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged with customers to determine appropriate items to fit needs.

FOOD RUNNER

Chili's Bar and Grill
Grapevine, TEXAS
  • Assisted servers with delivering food to tables and refilling beverages
  • Re-stocked and replenished food items in a timely manner.
  • Organized food orders and ensured accuracy of items served to customers.
  • Greeted and welcomed customers as they arrived at the restaurant.
  • Assisted servers in setting up tables for guests.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Communicated with chefs regarding potential menu changes or specials for the day.

Education

Bachelor of Science - Clinical Psychology

University of North Texas
Denton, TX
05-2027

HIGH SCHOOL DIPLOMA -

Colleyville Heritage High School
05.2023

Additional Information

Prepared trays with orders for correct table numbers., Assisted team by promptly clearing and efficiently resetting tables., Greeted and acknowledged guests to foster warm and welcoming environment., Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time., Supported server to optimize guest dining experience., Broke down trays of soiled dishes and linen in dish room area., Mixed and prepared flavors for mixed drinks., Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning., Greeted and seated customers., Volunteer work at Compass Church for their halloween festival this year(2022), Ovation Jazz Choir, I was a lead in this years school musical, Rueben's Wife in Joseph and the Amazing Technicolor Dreamcoat., All State Choir, I made it through two rounds. I made it to the treble women choir and gotten to sing in a group for one of our songs.

References

References available upon request.

Timeline

Retail Associate

Build-A-Bear Workshop Grapevine Mills Mall
04.2024 - Current

FOOD RUNNER

Chili's Bar and Grill

Bachelor of Science - Clinical Psychology

University of North Texas

HIGH SCHOOL DIPLOMA -

Colleyville Heritage High School

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