Aliya Ahmed
Old Bridge,NJ
Summary
Astute professional highly skilled in employee relations and training and development. Talented individual offering dynamic skills in recruiting, interviewing, and hiring valuable employees. Successful history of building top-level employee benefit programs.
Overview
17
17
years of professional experience
Work History
Quality Assurance and Compliance Analyst
Citigroup
NYC, NY
11.2021 - 02.2022
- New Employee Training
- Policy and Procedure
- Adherence
- Company organization
- Personnel recruitment
- Human resources
- Responsible to interpret, build upon, and comply with company quality assurance standards
- Carefully maintain complaint and nonconformance processing through records and tracking systems
- Documentation of quality assurance activities with internal reporting and auditing
- Communicating with other team members to ensure compliance with standards set forth by
- Citigroup
- Following up with the appropriate channels when errors are found for immediate correction
Human Resources Manager
Rose Mountain Care Center
07.2021 - 10.2021
- Developed succession plans and promotion paths for staff
- Structured compensation and benefits according to market conditions and budget demands
- Devised hiring and recruitment policies for 100 plus-employee company
- Liaised between multiple business divisions to improve communications
- Implemented behavioral-based performance management system to define expectations, standards, and key performance areas
- Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards
- Tracked and reported metrics to identify trends and establish goals to meet business needs
- Maintained "open door" policy to encourage employee communications and resolution of issues.
Operations Coordinator/Administrative Lieutenant/HR Manager
New York Police Department
08.2014 - 07.2016
- Evaluated the effectiveness of training programs and recommended changes as per policy guidelines
- Collaborated with senior leadership to understand the goals and strategy related to staffing, recruiting for various positions and succession planning
- Coordinated ongoing technical training and personal development initiatives for all personnel
- Conducted orientation sessions and organized on-the-job training for new hires
- Managed all employee coaching, training, and performance actions
- Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance
- Supervised all payroll staff and personnel allotment and drove performance and achievement of service levels through focused team operational reviews and structured coaching
- Overseeing all
- HR initiatives, systems and tactics Implemented departmental budget to ensure compliance with allotted funds
- Provided consultation to managers on strategic staffing plans.
Integrity Control Officer
York Police Department
06.2013 - 06.2014
- Conducted internal investigations of alleged employee misconduct
- Prepared detailed reports of violations of Departmental Procedures
- Made recommendations of disciplinary actions to upper management
- Conducted audits of overtime to ensure accuracy
- Created self-initiated anti-corruption programs
- Conducted field observations to ensure employees were following proper guidelines and
- Departmental procedures.
Patrol Supervisor/Desk Officer
New York Police Department
01.2010 - 05.2013
- Monitored the performance of subordinates in their assignments to ensure compliance
- Conducted employee assessments and made recommendations to officers on areas where improvement was possible
- Prepared communications regarding employees under my supervision
- Attended management meetings to discuss and improve employee performance, make staffing recommendations, stay abreast of new policies and procedures, and to share new developments with coworkers
- Prepared performance evaluations of employees under my supervision and discussed areas of concern on a frequent basis Achievements.
Patrol Officer/Highway Safety Officer
New
01.2005 - 12.2009
- Responded to calls from the public regarding police related matters
- Prepared police collision reports
- Processed arrests
- Testified in court Processed fees received by motorists for collision reports
- Entered police related paperwork into database.
Education
Graduate Certificate - Human Resources
SUNY Stony Brook
Master of Science - Human Resources Management
Stony Brook University
SHRM-CP Certification Society of Human Resources Management - Human Services
SUNY Empire State College
Skills
- Compensation structuring
- Conflict Resolution
- Workforce improvements
- Onboarding
- Exit Interviews
Affiliations
Society of Human Resources Management Lieutenant's Benevolent Association
SHRM-CP Certification Society of Human Resources Management
Timeline
Quality Assurance and Compliance Analyst
Citigroup
11.2021 - 02.2022
Human Resources Manager
Rose Mountain Care Center
07.2021 - 10.2021
Operations Coordinator/Administrative Lieutenant/HR Manager
New York Police Department
08.2014 - 07.2016
Integrity Control Officer
York Police Department
06.2013 - 06.2014
Patrol Supervisor/Desk Officer
New York Police Department
01.2010 - 05.2013
Patrol Officer/Highway Safety Officer
New
01.2005 - 12.2009
Graduate Certificate - Human Resources
SUNY Stony Brook
Master of Science - Human Resources Management
Stony Brook University
SHRM-CP Certification Society of Human Resources Management - Human Services
SUNY Empire State College