Aliya Evans
Fairfield
Summary
Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Optical Technician
America's Best Contacts and Glasses
06.2024 - Current
- Facilitated seamless transitions between departments by coordinating effectively with other staff members involved in the patient care process.
- Assisted optometrists with eye examinations, ensuring accurate results and a comfortable experience for patients.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Collaborated with optometry staff to reach individual and team goals.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
Front Desk Receptionist
Comfrot Inn And Suites
08.2023 - 03.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
Crew Trainer
Burger King
09.2021 - 11.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Crew Trainer
Wendys Restaurant
03.2019 - 09.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Fairfield Senior Highschool
Fairfield, OH05.2022
Skills
- Customer Service
- Microsoft Outlook
- Customer Relationship Management (CRM)
- Product and service solutions
- Project Management
Timeline
Optical Technician
America's Best Contacts and Glasses
06.2024 - Current
Front Desk Receptionist
Comfrot Inn And Suites
08.2023 - 03.2024
Crew Trainer
Burger King
09.2021 - 11.2023
Crew Trainer
Wendys Restaurant
03.2019 - 09.2021
High School Diploma -
Fairfield Senior Highschool