ALIYA HIGGINBOTHAM
Parma,OH
Summary
Dynamic and results-driven professional with over five years of experience in strategic consulting, sales, and client relationship management. Adept at analyzing data, developing strategic solutions, and delivering expert advice to drive operational excellence. Proven track record in building and maintaining strong customer relationships, managing multiple priorities, and consistently exceeding performance goals. Skilled communicator and negotiator with a focus on achieving exceptional outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Consultant
U.S. Bank
10.2022 - Current
- Spearheaded strategic initiatives to optimize client financial operations, resulting in a 15% reduction in inefficiencies
- Analyzed complex client data to identify growth opportunities, enhancing product adoption by 20%
- Cultivated strong relationships with clients and cross-functional teams to ensure alignment on financial goals and deliver exceptional service
- Delivered high-impact presentations and recommendations to executive stakeholders, influencing decision-making and driving new business initiatives
- Exceeded performance targets consistently by leveraging analytical insights and consultative selling techniques
Underwriter
Americo
07.2019 - 09.2022
- Reviewed and assessed over 1,000 financial and insurance applications annually, achieving a 98% accuracy rate
- Developed risk evaluation frameworks that reduced underwriting time by 25% while maintaining compliance with industry standards
- Established strong partnerships with agents and brokers, improving policy conversion rates by 15%
- Conducted in-depth financial analysis, ensuring informed decision-making on high-value applications
- Provided personalized solutions to clients, contributing to a 10% increase in customer satisfaction scores
Education
Bachelor of Business Administration -
Fort Hays State University
Hays, KS12.2019
Skills
- Outside Sales & Client Acquisition
- Strategic Planning & Execution
- Data Analysis & Reporting
- Customer Relationship Management
- Healthcare Industry Collaboration
- Presentation & Negotiation Skills
- Proficiency in Microsoft Office Suite (Excel, Power BI, OneNote)
- Strong Communication & Interpersonal Skills
- Problem-solving
Certification
- NMLS Certification
- Notary Public
Accomplishments
- Successfully managed and grew client portfolios, resulting in a 20% increase in annual revenue.
- Designed and implemented data-driven strategies that reduced inefficiencies and improved client satisfaction metrics by 15%.
- Recognized for exceptional sales performance and leadership in collaborative environments.
Timeline
Consultant
U.S. Bank
10.2022 - Current
Underwriter
Americo
07.2019 - 09.2022
- NMLS Certification
- Notary Public
Bachelor of Business Administration -
Fort Hays State University
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