Aliya Jordan
Fayetteville,AR
Summary
Efficient billing specialist with 2 years of experience performing various accounts receivable functions. Strong familiarity with claims procedures and customer query resolution. Knowledgeable about processing payments and pursuing past due balances. Over 6 years in customer service management. Strong use of Microsoft Office with the ability to work in a timely manner. If given the opportunity to be a part of your team, I can assure that I will exceed any expectations.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Medical Associates Of Northwest Arkansas
05.2023 - Current
- Helped patients by telephone and in-person to resolve scheduling issues and future scheduling.
- Relayed messages and transferred records between staff and offices to facilitate effective patient care.
- Protected patient data through strict compliance with HIPAA requirements.
- Gave patients positive first impressions by maintaining neat lobby areas and greeting each person promptly.
- Scheduled appointments, lab tests and procedures for patients.
- Gathered information from patients and processed registration paperwork.
- Scheduled and participated in staff meetings to discuss development for providing quality service.
- Received, answered, and responded to telephone calls.
- Checked patients in and out of appointments.
Medical Biller
RevLogix Solutions
05.2021 - Current
- Produce, distribute and track more than 200 claims a month.
- Work effectively with medical payor such as Medicare, Blue Shield, United Healthcare and other commercial insurance companies accepting payments.
- Analyzed complex explanation of benefits forms to post to patient accounts.
- Reviewed claim denials and payer requirements for corrective action.
- Followed up and collected on outstanding balances and receivables.
- Worked hand-in-hand with front office staff to obtain proper information for claims processing.
- Prepared itemized statements and invoices showing amounts due and services rendered.
Medical Assistant/Receptionist
Moynihan Family Practice
02.2020 - 05.2023
- Classified patient information correctly for billing and medical staff.
- Maintained neat lobby areas and greeted each person promptly.
- Offered additional support and assistance to patients with limitations.
- Reconciled co-payment charges and maintained accurate records.
- Photocopied, faxed and filed patients records practicing confidentiality measures.
- Protected patient data through strict compliance with HIPAA requirements.
- Printed patient forms and reviewed charts to prepare for upcoming appointments.
- Relayed messages and transferred records between staff and offices to facilitate effective patient care.
- Cleaned and prepared exam rooms for patients during busy periods.
- Entered updated information in patient account pages and charts.
- Collected patient copays and balances.
- Checked patients in and out of appointments.
Education
Certification -
Cal Regional Medical Assisting
Sacramento, CA02.2019
High School Diploma -
Cache Creek High School
Yolo, CA06.2014
Skills
- Computer Skills
- Fast Learner
- Leadership and Teamwork
- Critical Thinking and Problem Solving
- Effective Time Management
- Ability to Multitask
- Ability to Work Under Pressure
- High Attention to Detail
- Strong Communication
- Microsoft Office/Excel Trained
- Payment Processing
- EOB Knowledge
- Spreadsheets
- Claims Processing
- Customer Service
- HIPAA Compliance Certification
Timeline
Medical Receptionist
Medical Associates Of Northwest Arkansas
05.2023 - Current
Medical Biller
RevLogix Solutions
05.2021 - Current
Medical Assistant/Receptionist
Moynihan Family Practice
02.2020 - 05.2023
Certification -
Cal Regional Medical Assisting
High School Diploma -
Cache Creek High School
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