ALIYA LYONS
New Windsor,USA
Summary
Dynamic and award earning customer service representative. With strong organizational and communication skills. My knowledge includes: reliability, patience, ability to assist patrons, and resolve various issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Maintenance
Adams Fairacre Farms-Newburgh
01.2022 - Current
- Perform cleaning duties, including washing windows, sweeping, and mopping floors
- Sweep and mop the breakroom
- Sweep and clean public restroom
- Remove trash and debris
- Sweep and mop the seating area
- Push carts back into the cart room
- Sweep around the supermarket
- Answers any customer questions
- Help customers with bring their groceries to their car
Customer Service
BOTTLE DEPOT-New Windsor
04.2019 - 01.2022
- Collect and sort recyclable materials, such plastics, metal, and glass.
- Clean recycling store by sweeping, raking, and picking up broken glass and loose paper debris, or moving barrels and bins.
- Record logs of recycled materials or removed from products.
- Greet customers and count all of their recyclable materials.
- Give patrons their money for recycled items.
Customer Service
Marshalls Department Store
09.2018 - 04.2019
- Processed customer purchases, exchanges, or returns using point of sale system
- Answered all consumer questions and concerns about merchandise
- Greeted patrons and assist with their needs and wants
- Cleaned and straightened the fitting room and cashier station
- Listened to customers needs and preferences and provide advice
- Responsible for returning all apparel left in fitting room to the proper sales display
Education
High School Diploma -
Ogburn School Inc
Fernandina Beach, FL10.2018
Associate of Arts - Accounting
Liberty University
Lynchburg, VA07.2024
Skills
- Excellent at establishing good rapport with customers
- Stays up to date on latest fashion trends
- Outstanding customer service skills
- Able to collaborate with fellow employees and supervisors
- Strong computer skills
- Ensure accurate prices for merchandise
Certification
Intuit Quickbooks Certification: Certified ProAdvisor Online June 1, 2023
Timeline
Maintenance
Adams Fairacre Farms-Newburgh
01.2022 - Current
Customer Service
BOTTLE DEPOT-New Windsor
04.2019 - 01.2022
Customer Service
Marshalls Department Store
09.2018 - 04.2019
Associate of Arts - Accounting
Liberty University
High School Diploma -
Ogburn School Inc