Aliya Mundt

• Engaged potential clients through in-person outreach, promoting construction services and building relationships.
• Collaborated with team members to develop effective canvassing strategies and materials
• Traveled to areas that have been impacted by storms to acquire new leads as storms hit

• Coordinated and executed live music events, overseeing event preparation, client communication, and outreach efforts to ensure successful experiences
• Build and maintain relationships with event organizers, venue managers, promoters, and other industry professionals
• Plan, market, and promote events through social media campaigns, increasing audience engagement and attendance
• Create digital marketing content for Instagram and TikTok to promote performances and grow brand awareness

• Coordinated client care plans to ensure comprehensive support and service delivery
• Facilitated communication between clients, families, and service providers to optimize outcomes
• Developed and implemented individualized treatment strategies based on client assessments
• Monitored progress of clients, adjusting plans as necessary to meet evolving needs

• Supervised daily operations to maintain quality standards and enhance customer satisfaction
• Trained and mentored staff on food safety protocols, ensuring compliance and service excellence
• Implemented inventory management practices to optimize stock levels and reduce waste
• Resolved customer complaints promptly, improving overall dining experience and retention rates.

• Developed comprehensive financial plans tailored to clients' individual needs and goals.
• Educated clients on various financial products, enhancing their understanding of investment strategies.
• Built and maintained strong client relationships through regular communication and follow-ups.

• Led daily operations to ensure optimal service delivery and customer satisfaction
• Developed promotional strategies to increase sales during peak seasons.
• Oversaw cash handling processes to maintain financial accuracy and accountability.
• Trained and mentored staff on operational procedures and customer engagement techniques
• Developed promotional strategies to increase sales during peak seasons

• Delivered exceptional customer service in high-pressure dining environment
• Managed food and beverage orders, ensuring accuracy and timely delivery
• Maintained cleanliness and organization of dining area to enhance guest experience
• Resolved customer complaints promptly, fostering positive relationships and repeat business
• Implemented upselling techniques, increasing overall sales through effective communication

• Delivered personalized care and support to individuals with developmental disabilities
• Assisted clients in daily living activities, promoting independence and personal growth
• Collaborated with interdisciplinary teams to develop and implement individualized care plans
• Monitored client progress, documenting changes in behavior or health for team review

Completed an interdisciplinary degree focused on health and wellbeing sciences through an individualized academic program approved by the University of Minnesota's College of Continuing and Professional Studies (CCAPS). Designed a curriculum integrating health sciences, neuroscience, psychology, and marketing to develop a comprehensive understanding of human health, behavior, communication, and wellness. The individualized program required the development and successful defense of a comprehensive academic proposal outlining the educational objectives, curriculum, design, and career relevance, which was reviewed and approved by faculty committee.