Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aliyah Anderson

Lancaster,PA

Summary

Detail-oriented Service Coordinator passionate about facilitating excellent participant care. Adept at implementing policies and procedures while driving team collaboration. Committed to serving community members by acting as liaison between residents and community resources.

Overview

7
7
years of professional experience

Work History

Community and Supportive Services Coordinator

Ingerman Management Company
11.2022 - Current
  • Coordinate resources and create programming for low-income families and seniors to address social and recreational needs within the community.
  • Served three designated properties, supporting around 200 households.
  • Organized and managed a diverse range of on-site events centered around healthcare, education, finance, and overall lifestyle wellness to enhance resident experience.
  • Developed and maintained strong working relationships with management team and residents to minimize hassle for all parties.

Program Supervisor

Excentia Human Services
02.2019 - 07.2022
  • Responsible for daily oversight of three group homes.
  • Supervised a team of 25 residential program staff in providing services to individuals with intellectual disabilities.
  • Oversaw all administrative tasks and ensured accurate completion of charting and review of monthly paperwork.
  • Managed and organized all aspects of program participant's daily activities, including household operations and medical care.
  • Facilitated communication between residents, family members, guardians, outside agencies, providers and internal departments as needed.

Direct Support Professional

Bancroft
10.2017 - 12.2019
  • Assisted in the daily operations of assigned group homes under the guidance of the Program Supervisors.
  • Provided assistance to individuals with daily activities, such as personal care, meal preparation, and medication administration.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Used approved crisis intervention techniques in emergency situations.

Education

J.P. McCaskey High School
01.2012

Some College (No Degree) -

Temple University

Skills

  • Team Oversight
  • Scheduling and calendar management
  • Event Coordination
  • Relationship Building
  • Staff Management
  • Office Administration

References

References available upon request.

Timeline

Community and Supportive Services Coordinator

Ingerman Management Company
11.2022 - Current

Program Supervisor

Excentia Human Services
02.2019 - 07.2022

Direct Support Professional

Bancroft
10.2017 - 12.2019

J.P. McCaskey High School

Some College (No Degree) -

Temple University

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