Aliyah Anderson
Wingate,NC
Summary
Proactive Stock Room Associate, Cashier, and Overnight Stocker with extensive experience in inventory management, customer service, and efficient stock replenishment. Demonstrated skills in accurate record-keeping, problem resolution, and effective task prioritization. Known for improving stockroom efficiency and providing exceptional customer assistance, ensuring smooth store operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Stock Room Associate
Walmart
05.2024 - Current
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
- Enhanced stock room efficiency by implementing a streamlined inventory management system.
- Managed timely and effective replacement of damaged or missing products.
Cashier
Ross Dress for Less
07.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Overnight Stocker
Walmart
07.2021 - 07.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
GED -
South Piedmont Community College
Monroe, NC01.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Client Relations
- Professional telephone demeanor
- Paperwork Processing
- Documentation
Timeline
Stock Room Associate
Walmart
05.2024 - Current
Cashier
Ross Dress for Less
07.2023 - 05.2024
Overnight Stocker
Walmart
07.2021 - 07.2023
GED -
South Piedmont Community College