Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliyah Avila

Deer Park,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Service-oriented Associate Manager with commitment to excellence and more than 1 years of experience. Effective collaborator promoting great communication and work ethic skills. Proven history of efficiency and reliability. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

2
2
years of professional experience

Work History

Associate Manager

Sonic
10.2021 - 06.2023
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored security to protect employees, customers and property.

Education

High School Diploma -

Deer Park High School
Deer Park, TX
05.2023

Skills

  • Financial Management
  • Assist Customers
  • Customer Service
  • Greet Guests
  • Managing Customer Needs
  • Store Management
  • Quality Standards
  • Public Speaking
  • Managing Cash
  • Health and Safety Regulations
  • Managing Labor
  • Train Employees

Timeline

Associate Manager

Sonic
10.2021 - 06.2023

High School Diploma -

Deer Park High School
Aliyah Avila