Aliyah Ball
Spokane,WA
Summary
Personable and energetic. Committed to delivering excellence in all facets of customer service and administrative support.
Overview
3
3
years of professional experience
Work History
Receptionist
Dollars & Sense Tax Services
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Dog Walker
Rover
05.2021 - 01.2024
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Made owners comfortable with care by following instructions and meeting dog needs.
Busser
Olive Garden
05.2022 - 08.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
North Central High School
Spokane, WASkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Greeting and Seating Clients
- File Management
Timeline
Receptionist
Dollars & Sense Tax Services
01.2024 - Current
Busser
Olive Garden
05.2022 - 08.2023
Dog Walker
Rover
05.2021 - 01.2024
High School Diploma -
North Central High School
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