Aliyah Boone

• FUE/ FUT
• Pre-operative duties including preparing operating room, instruments, and sterile fields.
• Worked closely under a licensed Physician to gently remove grafts for forceps, ensuring minimal transection
• Sort, trim, and count grafts under microscopic loops while also ensuring grafts remain hydrated, cooled, and intact to maintain survival rates
• Place grafts into pre-made recipient sites using forceps
• Performed post-operative duties
• Traveled to multiple sister clinics in need of additional tech support in Dallas, Houston, and North Carolina.

Managerial duties

• Overseeing daily clinical operations
• Ensuring compliance with local healthcare regulations, licensing, and accreditation standards.
• Manage the stock of surgical consumables, punches, blades, implanters, graft solutions, and medications.
• Clinic maintenance and office supplies
• Coordinated patient consultations and follow-up appointments to enhance customer experience
• Managed staff schedules, ensuring adequate coverage for patient appointments and procedures.
• Aided in the production of a new clinic in San Antonio, with duties including furnishing, decorating, supplying, and prepping for a successful opening.

• Scheduled freight movement by dispatching information to service providers.
• Coordinated daily transportation activities, including scheduling, routing, and documentation.
• Generated leads and capitalized on business opportunities to enhance company revenue.
• Collaborated with sales team to strategize targeting of new prospects.
• Developed tailored sales techniques to effectively sell and upsell services.

• Replenished inventory to align with customer demand and preferences.
• Operated office equipment and technology, tracking stock levels and reporting damages.
• Palletized products for efficient shipping and transfer to sales floor.
• Utilized technology for accurate reporting and documentation processes.

• Educated customers on product features to enhance sales effectiveness.
• Displayed and organized product shipments on store shelves upon delivery.
• Trained new employees in cash register operations, stock management, and customer service protocols.

• Ensured guest satisfaction through friendly and enthusiastic interactions.
• Educated customers on package deals, generating over $120,000 in sales.
• Assisted customers with payment procedures, processed payments, and set up payment options.
• Guided customers in locating products, addressing inquiries, and providing product recommendations.
• Asked probing questions to determine service needs, and accurately input information into electronic systems.