Shanelle Vaughan
Collingswood,NJ
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
13
13
years of professional experience
Work History
Pharmacy Production Clerk Lead
Express Scripts
Burlington, New Jersey
08.2023 - Current
- Maintained cleanliness and organization of the production area.
- Collaborated with team members to streamline workflow processes.
- Followed safety protocols to maintain a secure working environment.
- Documented production activities and maintained accurate records.
- Trained new staff on operational procedures and best practices.
- Monitored production process to ensure quality standards were met.
- Checked finished products for defects before packaging them for shipment.
- Developed strategies for improving productivity while maintaining a safe working environment.
- Loaded supplies into automated machines used in the manufacturing process.
- Provided technical assistance and information to staff regarding planning program areas and ordinances.
Production Worker
BlueTriton Brands
Breinigsville, Pennsylvania
02.2021 - 08.2022
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Package Handler
FedEx
Barrington, New Jersey
01.2019 - 08.2021
- Loaded and unloaded packages from delivery vehicles efficiently.
- Sorted packages by size and destination for proper routing.
- Operated scanning equipment to track package movement accurately.
- Communicated with supervisors regarding workflow issues and solutions.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Adapted to various environmental conditions in warehouse and outdoor settings.
Postal Supervisor
USPS
Union, New Jersey
12.2018 - 10.2020
- Supervised daily mail operations and ensured efficient workflow.
- Managed staff schedules and coordinated training for new employees.
- Implemented safety protocols to maintain a secure working environment.
- Maintained accurate records of mail deliveries and operational processes.
- Supervised daily tasks such as package sorting, loading and unloading trucks.
- Investigated any reported incidents involving theft or fraud at the facility.
City Mail Carrier
USPS
Union, New Jersey
06.2015 - 10.2020
- Delivered mail to residential and business addresses efficiently.
- Scanned labels on letters or parcels to confirm receipt.
- Maintained records of daily deliveries and pickups.
- Maintained cleanliness of vehicles used for delivering packages.
- Dispatched mail to designated locations according to delivery route.
- Operated postal vehicles to transport mail securely.
- Sorted and organized mail for optimal delivery routes daily.
Warehouse Forklift Operator
Sam's Club
Linden, New Jersey
04.2013 - 09.2014
- Loaded and unloaded merchandise from delivery trucks efficiently.
- Followed safety protocols while operating heavy machinery in compliance with regulations.
- Utilized warehouse management software for tracking inventory movements effectively.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Processed orders by picking products from shelves within the warehouse.
Education
High School Diploma -
Westside High School
Newark, NJ06-2012
Skills
- Quality assurance
- Inventory control
- Safety protocol adherence
- Production documentation
- Equipment operation
- Workflow optimization
- Team collaboration
Timeline
Pharmacy Production Clerk Lead
Express Scripts
08.2023 - Current
Production Worker
BlueTriton Brands
02.2021 - 08.2022
Package Handler
FedEx
01.2019 - 08.2021
Postal Supervisor
USPS
12.2018 - 10.2020
City Mail Carrier
USPS
06.2015 - 10.2020
Warehouse Forklift Operator
Sam's Club
04.2013 - 09.2014
High School Diploma -
Westside High School