Aliyah Carswell
Port Charlotte,FL
Summary
Proactive professional with a strong ability to adapt to new challenges. Demonstrated problem-solving skills and a history of building effective relationships with clients and colleagues. Committed to supporting team success and driving positive outcomes. Open to entry-level opportunities to further develop skills while contributing to organizational growth.
Overview
6
6
years of professional experience
Work History
Student Life Assistant
Student Life Department
Geneseo, NY
08.2024 - 05.2025
- Facilitated development and implementation of New Student Orientation and Geneseo Late Knight events.
- Attended weekly Student Life meetings and monthly Division of Student and Campus Life meetings.
- Assisted with budget development and managed expenditures within allocated limits.
- Processed and negotiated contracts with external agencies to ensure compliance and efficiency.
- Maintained records of student attendance at events, tracking progress toward program objectives.
- Supervised volunteers for event setup and teardown, ensuring smooth operations.
- Created promotional materials like flyers and banners to promote student life events.
- Monitored social media accounts for accuracy and engagement regarding Student Life activities.
Paid Intern
Lauderdale Health Center
Geneseo, NY
08.2023 - 05.2025
- Organized and managed distribution of medical supplies to college population.
- Coordinated with volunteers for optimal resource management at service locations.
- Maintained compliance with HIPAA protocols to ensure patient privacy.
- Ensured proper sterilization of medical equipment after each use.
- Restocked supplies and cleaned equipment between patient visits.
- Supported nursing staff in daily operations to enhance service delivery.
College Union Manager
Student Life Department
Geneseo, NY
01.2023 - 05.2025
- Trained and motivated employees to enhance professional skill development.
- Recruited individuals showcasing passion and dedication, adding value to team dynamics.
- Provided coaching and performance management to foster employee growth.
- Encouraged idea sharing and feedback among employees to promote collaboration.
- Assessed individual strengths of employees and delivered tailored mentoring for skill improvement.
- Maintained up-to-date records of employee attendance and payroll information.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Supplemental Instructor
SUNY Geneseo
Geneseo, NY
09.2022 - 12.2022
- Delivered academic assistance and study aids to enhance comprehension of course material.
- Evaluated student performance, providing constructive feedback on assignments.
- Led group sessions to solidify understanding of key concepts and applications.
- Facilitated tutoring sessions in a quiet environment, promoting focused learning.
- Coordinated supplemental sessions, ensuring effective leadership and engagement.
- Maintained comprehensive knowledge of course requirements and institutional policies.
- Recorded attendance data for reporting to program managers.
- Designed educational handouts to support student understanding of course material.
College Work Study
MacVittie College Union, SUNY Geneseo
Geneseo, NY
09.2021 - 12.2022
- Achieved recognition from management for delivering exceptional customer service.
- Resolved issues with knowledgeable and friendly service, enhancing customer satisfaction.
- Demonstrated ability to follow oral and written instructions accurately.
- Organized and prioritized tasks to meet service goals efficiently.
- Assisted customers with inquiries, contributing to overall satisfaction improvement.
- Exhibited strong telephone etiquette while effectively managing challenging calls.
Ride Operator
Coney Island’s Luna Park
BROOKLYN, NY
06.2021 - 08.2021
- Delivered enthusiastic service to promote memorable guest experiences.
- Resolved guest complaints while keeping supervisors informed of critical issues.
- Maintained cleanliness of rides by sanitizing handles and clearing trash.
- Provided clear directions to assist guests in locating attractions and amenities.
- Collaborated with team members to ensure consistent service quality and enhance customer retention.
- Communicated ride maintenance needs to management for timely repairs.
- Screened guests to enforce height requirements for safety compliance.
- Checked seatbelts and secured riders according to attraction specifications.
Clerical Volunteer
Four Seasons Nursing Home
Brooklyn, New York
11.2019 - 03.2020
- Delivered friendly, professional assistance to employees, visitors, and residents.
- Utilized word processing, spreadsheet tracking, and database software for activity reporting.
- Developed organizational filing systems for confidential resident records.
- Implemented office efficiency improvements to enhance task delegation.
Education
Bachelor of Arts - Psychology
SUNY Geneseo
SUNY Geneseo05.2025
High School Diploma -
School For Medical Professions
Brooklyn, NY01.2021
Skills
- Spreadsheet development
- Database management
- Scheduling and calendar coordination
- Active listening
- Organizational skills
- Problem-solving expertise
- Training and development
- Team collaboration
- Telephone etiquette
- Quick learner
- Multitasking abilities
- Verbal and written communication
- Computer proficiency
- Flexible availability
- Dependability and reliability
- Academic excellence
- Attention to detail
- Multilingual fluency
Languages
English
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Student Life Assistant
Student Life Department
08.2024 - 05.2025
Paid Intern
Lauderdale Health Center
08.2023 - 05.2025
College Union Manager
Student Life Department
01.2023 - 05.2025
Supplemental Instructor
SUNY Geneseo
09.2022 - 12.2022
College Work Study
MacVittie College Union, SUNY Geneseo
09.2021 - 12.2022
Ride Operator
Coney Island’s Luna Park
06.2021 - 08.2021
Clerical Volunteer
Four Seasons Nursing Home
11.2019 - 03.2020
Bachelor of Arts - Psychology
SUNY Geneseo
High School Diploma -
School For Medical Professions
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