Aliyah Charles
Brooklyn,NY
Summary
Driven professional with a track record of enhancing operational efficiency at Uncommon Goods through meticulous equipment maintenance and inventory management. Demonstrates exceptional customer service and hospitality expertise, honed at Above and Beyond Catering. Skilled in warehouse safety and guest engagement, showcasing a strong work ethic and adaptability.
Overview
5
5
years of professional experience
Work History
Outbound Packer
Uncommon Goods
10.2021 - 06.2024
- Performed routine equipment maintenance tasks on schedule, reducing downtime due to malfunctions or repairs.
- Improved inventory management by accurately recording product quantities and locations in the warehouse management system.
- Collaborated with team members to optimize the packing process, resulting in faster order fulfillment times.
- Maintained a clean and safe working environment by adhering to company safety guidelines and regulations.
Server
Above and Beyond Catering
01.2019 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Medgar Evers College Preparatory School
Brooklyn, NY06.2013
Skills
- Warehouse Safety
- Workplace Cleanliness
- Efficient Packing
- Adaptable to change
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
Timeline
Outbound Packer
Uncommon Goods
10.2021 - 06.2024
Server
Above and Beyond Catering
01.2019 - 04.2020
High School Diploma -
Medgar Evers College Preparatory School
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