Aliyah Colon
Chambersburg ,PA
Summary
Hardworking and reliable individual with hands-on experience in fast-paced environments, including leadership at Dunkin', and customer service at The Orchards. Strong attention to detail, excellent teamwork skills, and a commitment to safety and efficiency. Proven ability to adapt quickly, manage time effectively, and maintain high standards in food preparation and customer service. Eager to contribute my strong work ethic, positive attitude, and problem-solving skills to a packaging or production role.
Overview
4
4
years of professional experience
Work History
Shift Leader
Dunkin'
Greencastle, Pennsylvania
07.2021 - Current
- Led team operations during busy shifts to maintain efficiency and high customer service standards
- Managed food preparation and packaging, ensuring speed, accuracy, and safety compliance
- Trained and supported new staff on equipment use, procedures, and cleanliness standards
- Handled inventory checks, restocked supplies, and organized product storage
- Operated cash registers and resolved customer issues quickly and professionally
- Maintained a clean and organized work area in a fast-paced, high-pressure environment
Volunteer
Guatemala
Cedarville University
02.2025 - 03.2025
- Assisted at a children's camp by leading games and building connections with local youth
- Encouraged a supportive and fun environment while practicing patience and communication
- Adapted to a new culture and environment while working closely with a team
- Gained experience in service, teamwork, and showing compassion in a hands-on setting
Server/Hostess
The Orchards
Chambersburg, Pennsylvania
10.2022 - 07.2024
- Greeted and seated guests, coordinated reservations, and maintained efficient table rotation
- Took customer orders accurately and served food and beverages with attention to detail
- Managed multiple tables while ensuring timely and professional service
- Maintained cleanliness and organization of dining and prep areas
- Worked closely with kitchen staff to communicate special requests and ensure smooth service
- Handled payments and resolved customer concerns calmly and efficiently
Education
High School Diploma -
Waynesboro Area Senior High School
Waynesboro, PA06-2022
Shalom Christian Academy
Chambersburg, PASkills
- Teamwork: experience working effectively with teams, managing responsibilities, and coordinating tasks under pressure
- Attention to detail: ensuring product quality and safety in fast-paced environments, whether preparing food or organizing supplies
- Customer service: dealt with customers in various roles, resolving issues, and maintaining positive relationships
- Time management: managed multiple tasks efficiently while working on shifts at Dunkin' and coordinating activities at the kids' camp
- Food safety and sanitation: learned kitchen safety protocols during cooking class and implemented cleanliness practices at Dunkin
- Adaptability: Thrived in fast-changing environments, whether in customer service, during mission trips, or when adjusting to different work tasks
- Physical stamina: Comfortable with physical tasks, standing for long periods, and performing hands-on duties in busy settings
- Problem solving: quickly addressed and resolved issues as a shift leader, ensuring smooth operations and customer satisfaction
References
References available upon request.
Timeline
Volunteer
Guatemala
02.2025 - 03.2025
Server/Hostess
The Orchards
10.2022 - 07.2024
Shift Leader
Dunkin'
07.2021 - Current
High School Diploma -
Waynesboro Area Senior High School
Shalom Christian Academy
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