Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliyah Derouselle

KATY

Summary

Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Overview

3
3
years of professional experience

Work History

Team Member

Chipotle
01.2025 - Current
  • Collaborated with team to ensure efficient daily operations and optimal customer service.
  • Assisted in training new team members on operational procedures and best practices.
  • Maintained cleanliness and organization of work areas to enhance safety and efficiency.
  • Resolved customer inquiries promptly, improving overall satisfaction and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Front Desk Receptionist

Cardiology Consultants of Houston
06.2023 - 08.2024
  • Managed patient check-ins and appointments, ensuring seamless front desk operations.
  • Communicated effectively with patients and medical staff to address inquiries and resolve issues.
  • Maintained organized patient records using electronic health record systems for efficient access.
  • Scheduled follow-up appointments and coordinated referrals to specialists as needed.
  • Adapted quickly to changes in scheduling and office procedures, demonstrating flexibility in high-pressure situations.
  • Processed insurance information and verified coverage to facilitate billing accuracy.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Babysitter

Self Employed
05.2022 - 08.2024
  • Supervised children's activities, ensuring safety and engagement in a nurturing environment.
  • Prepared nutritious meals and snacks, promoting healthy eating habits among children.
  • Assisted with homework and educational activities, fostering academic development and curiosity.
  • Implemented daily routines to provide structure and consistency for children's schedules.
  • Developed creative playtime activities that encouraged social interaction and imaginative thinking.
  • Managed multiple tasks simultaneously while maintaining focus on children's needs and safety.
  • Adapted quickly to changes in children's moods or schedules, ensuring positive experiences during care.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Education

High School Diploma -

Paetow High School
Katy

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Flexible schedule
  • Leadership qualities
  • Goal setting and achievement
  • Team building
  • Task prioritization
  • Willingness to learn
  • Time management
  • Multitasking Abilities

Timeline

Team Member

Chipotle
01.2025 - Current

Front Desk Receptionist

Cardiology Consultants of Houston
06.2023 - 08.2024

Babysitter

Self Employed
05.2022 - 08.2024

High School Diploma -

Paetow High School

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