Highly efficient worker with effective communication skills. Strong problem solver able to adapt to change and exceed expectations. Also capable of juggling multiple priorities as well as being dedicated to meeting goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accounts Payable Specialist
Maryland Food Bank
Halethorpe, MD
08.2022 - Current
Processed accounts payable transactions in a timely manner according to established policies and procedures.
Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
Prepared checks for mailing or electronic payment processing.
Answered inquiries from internal departments regarding accounts payable status.
Reconciled monthly statements and transactions to keep records accurate and current.
Coded invoices and other records to maintain organized and accurate records.
Designed and created weekly and monthly spending reports.
Medical Billing Specialist
United Healthcare
Baltimore, MD
01.2020 - 08.2022
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
Completed appeals and filed and submitted claims.
Posted charges, payments and adjustments.
Maintained detailed records of all billing activities including denials, adjustments, and payments received.
Adhered to HIPAA regulations when handling confidential patient information.
Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
Provided customer service support to patients who had questions about their bills or payments due.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Front Desk Supervisor
Red Roof Inn Plus
Hanover, MD
04.2018 - 01.2020
Monitored the front desk staff to ensure proper customer service was provided.
Resolved customer complaints promptly and efficiently.
Created weekly schedules for front desk staff according to business needs.
Managed guest check-in and check-out procedures, reservations and payments.
Participated in meetings with other managers to discuss strategies for increasing profitability.
Maintained important files, running reports and delivering updates on occupancy and revenue.
Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Balanced hotel accounts at end of each shift.
Education
High School Diploma -
Long Reach High School
Columbia, MD
Skills
Expense Tracking
Account Reviewing
Account Reconciliation
Budget Monitoring
Invoice Processing
Payment Processing
Data Entry
Excel
Outlook
Certification
Bartending Licenses
Affiliations
I am also a cheerleading coach at Maryland Twisters