Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aliyah Evans

Ballwin,MO

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Style Consultant

Taget
05.2024 - Current
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
  • Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.

Stock Clerk

PMI Management Inc
02.2023 - 01.2024
  • Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
  • Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
  • Manage OCIE issuance and inventory, ensuring seamless supply chain operations.
  • Efficiently restock and prepare training lines, enhancing readiness.
  • Manage OCIE inventory, restock stations, and operate equipment to ensure efficient CIF operations. Maintain safety procedures and deliver timely service.
  • Collaborate with team to deliver prompt and courteous service.


Dining Facility Attendant

EDP Inc
09.2021 - 11.2022
  • Enhanced customer satisfaction by providing efficient and courteous service in a high-volume dining facility.
  • Improved communication among team members by promptly relaying pertinent information regarding customer needs or special requests to appropriate personnel.
  • Maintained positive and professional connections with my peers and the general public.
  • Clean after soldiers during meal times. Ensured impeccable cleanliness of dining facility, adhering to rigorous standards for building manager and inspector approval.

Housekeeping Attendant

Hawthorn Suites
05.2021 - 09.2021
  • Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Monitor and report on the inventory of cleaning supplies.
  • Understand company policy on work shifts, guest possessions and privacy issues.
  • Providing basic housekeeping duties include changing sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting.
  • Maintain a positive relationship with employees and guest

Overnight Stocker

Walmart Supercenter
10.2017 - 04.2021
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Stock store shelves with packages after marking them properly and ensure the labels are clear and visible.
  • Set up advertising displays and ensure that pricing information on products conform to actual price data.
  • Maintaining the look of the store and the merchandise via proper stocking and attractive displays.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Liaising with vendors and drivers and engaging them with a positive attitude.

Education

Associate Degree in General Studies - General Studies

Ozark Technical Community College
05.2020

Skills

  • Communication
  • Dependability
  • Multitasking
  • Prioritizing
  • Organizing
  • Time Management
  • Shipping and Receiving
  • Adaptability
  • Report Creation
  • Exceptional Time Management Skills
  • Customer Response
  • Dependable and Reliable
  • Client relationship building
  • Money handling

Certification

  • Certified Fork Lift Driver, PMI Management - July 2023-Present

Timeline

Style Consultant

Taget
05.2024 - Current

Stock Clerk

PMI Management Inc
02.2023 - 01.2024

Dining Facility Attendant

EDP Inc
09.2021 - 11.2022

Housekeeping Attendant

Hawthorn Suites
05.2021 - 09.2021

Overnight Stocker

Walmart Supercenter
10.2017 - 04.2021

Associate Degree in General Studies - General Studies

Ozark Technical Community College

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Aliyah Evans