Aliyah Godbolt
Oklahoma City
Summary
Dynamic professional with extensive experience at Horizon Hearts LLC, excelling in resident supervision and crisis intervention. Proven ability to implement safety protocols and enhance resident engagement through tailored programs. Skilled in de-escalation techniques and teamwork, fostering a supportive environment that prioritizes mental health awareness and well-being.
Shelter professional with solid background in providing compassionate and effective support in high-stress environments. Known for managing diverse client needs and resolving conflicts while maintaining safe and welcoming atmosphere. Strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Monitor
Horizon Hearts LLC.
Hempstead, NY
06.2025 - 10.2025
- Monitored resident behavior to ensure safety and compliance with facility regulations.
- Assisted in implementing daily schedules and activities for residents' engagement.
- Documented incidents and resident interactions accurately in reporting systems.
- Collaborated with team members to maintain a supportive living environment.
- Provided crisis intervention support, de-escalating conflicts among residents effectively.
- Conducted regular inspections of facilities to uphold safety standards and cleanliness.
- Maintained a secure environment for residents through vigilant monitoring of entry points and visitor check-ins.
- Performed administrative tasks such as updating resident files, tracking progress, and providing reports to management.
- Implemented safety protocols during emergencies, maintaining order while prioritizing the welfare of all residents involved.
- Provided support to residents with daily needs, ensuring their well-being and satisfaction within the residential program.
- Managed inventory of supplies needed for daily operations at the facility while sticking closely to budgetary constraints set forth by management.
- Documented incidents and maintained accurate records, contributing to effective communication among team members.
- Conducted routine room checks, ensuring cleanliness standards were met and identifying maintenance needs as they arose.
Resident Aide
Parkwood Family Residence
Hollis, NY
10.2024 - 06.2025
- Provided support to residents, ensuring safety and comfort within shelter environment.
- Facilitated daily activities, promoting social interaction among residents.
- Assisted with intake procedures, gathering necessary documentation and information.
- Monitored resident behavior, addressing conflicts and maintaining a positive atmosphere.
- Coordinated resources for residents, connecting them with community services as needed.
- Developed and implemented programs to enhance resident engagement and participation.
- Trained new staff on shelter protocols, fostering a collaborative work environment.
- Conducted regular assessments of shelter operations, identifying areas for improvement in service delivery.
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
- Organized donation drives within the local area, successfully securing clothing items, toiletries, and other essentials for shelter residents.
- Assisted clients in obtaining necessary documentation such as identification cards or birth certificates to aid in their job search or housing applications process.
Direct Support Professional
CP Nassau
Roosevelt, NY
03.2022 - 09.2025
- Assisted individuals with daily living activities, promoting independence and personal growth.
- Developed and implemented individualized care plans to meet client needs effectively.
- Facilitated communication between clients, families, and healthcare providers to ensure cohesive support.
- Trained new staff on best practices for client interaction and safety protocols.
- Monitored client progress, documenting changes in behavior and health conditions accurately.
- Advocated for clients' rights and preferences in various settings, ensuring their voices were heard.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Warehouse Worker
Amazon
Robbinsville, NJ
07.2015 - 02.2022
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Conducted quality control inspections to ensure accuracy of incoming and outgoing shipments.
- Implemented safety protocols, reducing workplace accidents and improving employee well-being.
- Trained new team members on warehouse processes and best practices for efficiency.
- Coordinated with management to resolve shipping discrepancies and improve service levels.
- Maintained organized inventory storage, facilitating quick access and reducing retrieval times.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Reduced waste, implementing recycling procedures for packaging materials.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
Certification - Community Health
Nassau Community College
Garden City, NY08-2023
High School Diploma -
Edison Job Corps
Edison06-2009
Skills
- Mental health awareness
- Transportation assistance
- Meal preparation
- Housekeeping duties
- Resident supervision
- Self-care strategies
- De-escalation techniques
- Teamwork
- Problem-solving
- Time management
Certification
- CHHA - Certified Home Health Aide
- First Aid/CPR Certified
Timeline
Residential Monitor
Horizon Hearts LLC.
06.2025 - 10.2025
Resident Aide
Parkwood Family Residence
10.2024 - 06.2025
Direct Support Professional
CP Nassau
03.2022 - 09.2025
Warehouse Worker
Amazon
07.2015 - 02.2022
Certification - Community Health
Nassau Community College
High School Diploma -
Edison Job Corps