Aliyah Gomez
Athens,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Phlebotomist
Grifols Plasma Center
10.2023 - Current
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reviewed and processed requisitions for laboratory tests.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Verified patients' identification for proper sample collection.
- Check in patient's
- Answer phones at times
- Helped patient's make appointments
Sales Associate
Metro By T-Mobile
09.2021 - 10.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Monitored customers for signs of security concerns and escalated issues to management.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Receptionist Administrator
Pediatric Health Choice
01.2020 - 02.2021
- Improved patient satisfaction by efficiently managing front desk operations and providing exceptional service.
- Enhanced office productivity by effectively scheduling appointments and maintaining accurate medical records.
- Streamlined the check-in process, ensuring timely access to medical care for all patients.
- Promoted a welcoming environment by maintaining clean and organized reception area at all times.
- Expedited emergency situations by appropriately prioritizing urgent appointments within the schedule.
Education
High School Diploma -
Newton High School
Covington, GA05.2020
Skills
- Patient Care
- Health Education
- Blood collection techniques
- Quality Control
- Data Confidentiality
Timeline
Phlebotomist
Grifols Plasma Center
10.2023 - Current
Sales Associate
Metro By T-Mobile
09.2021 - 10.2023
Receptionist Administrator
Pediatric Health Choice
01.2020 - 02.2021
High School Diploma -
Newton High School