Aliyah Griffin
Spokane Valley,WA
Summary
Dependable employee; successful providing fast, high-quality customer service to guests in all settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, coworkers and management.
Overview
3
3
years of professional experience
Work History
Package Handler
UPS
07.2023 - Current
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
Delivery Driver/Store Opener
River City Pizza
04.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of pizza.
- Upheld high standards of professionalism while representing the company during interactions with customers.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Server
Orchard Crest Retirement
06.2021 - 04.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Education
High School Diploma -
Central Valley High School
Spokane Valley, WA06.2023
Skills
- Customer Service
- Excellent Communication
Languages
English
Timeline
Package Handler
UPS
07.2023 - Current
Delivery Driver/Store Opener
River City Pizza
04.2022 - Current
Server
Orchard Crest Retirement
06.2021 - 04.2022
High School Diploma -
Central Valley High School