Aliyah Heil
Martin
Summary
I am committed to delivering compassionate care and supporting patient needs. Strong ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving patient quality of life through empathetic care and attention to detail. Experienced in alzheimers/dementia care.
Overview
10
10
years of professional experience
Work History
Bookkeeper
Mid-Dakota Lumber & Supply
07.2024 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Processed customer orders and accurately handled payment transactions.
Activity Coordinator/DSP
Hav-it Services
01.2023 - 07.2024
- Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
- Maintained and ordered supplies for activities.
- Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
- Maintained open lines of communication between staff members to ensure seamless coordination of all aspects of the activity process.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
CNA
Missouri Slope Lutheran Care Center
09.2020 - 10.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Receptionist/Bank Teller
First State Bank of Harvey
09.2018 - 08.2019
- Handled cash transactions and maintained sales and payments records accurately.
- Responsible for front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Pizza Maker
Pizza Ranch Buffet
09.2018 - 08.2019
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Dietary Aide
St. Aloisius Medical Center
10.2015 - 09.2017
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Served meals to residents in accordance with established schedules and dietary procedures.
Education
No Degree - Nursing Generals
Bismarck State College
Bismarck, NDHigh School Diploma -
Harvey High School
Harvey, ND05-2019
Skills
- Patience
- Teamwork and collaboration
- Attentive to people
- Organizational skills
Timeline
Bookkeeper
Mid-Dakota Lumber & Supply
07.2024 - Current
Activity Coordinator/DSP
Hav-it Services
01.2023 - 07.2024
CNA
Missouri Slope Lutheran Care Center
09.2020 - 10.2022
Receptionist/Bank Teller
First State Bank of Harvey
09.2018 - 08.2019
Pizza Maker
Pizza Ranch Buffet
09.2018 - 08.2019
Dietary Aide
St. Aloisius Medical Center
10.2015 - 09.2017
No Degree - Nursing Generals
Bismarck State College
High School Diploma -
Harvey High School
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