Aliyah Lewis
New Haven
Summary
Friendly and dependable team player with strong customer service and communication skills. Experienced in working in fast-paced environments, helping customers, staying organized, and supporting team success. Skilled in multitasking, problem-solving, and maintaining a clean and welcoming space. Brings a positive attitude, strong work ethic, and a passion for creating good customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
New Haven Public Schools
New Haven, CT
03.2025 - Current
- Assist teachers in developing and implementing lesson plans.
- Supported classroom management by facilitating student engagement and promoting positive behavior.
- Collaborated with educators to assess student progress and adapt instructional strategies as needed.
- Coordinated small group sessions to reinforce learning objectives and encourage peer collaboration.
- Organized educational materials, ensuring resources were readily available for classroom activities.
Assistant Store Manager
Jako Enterprises
West Haven, CT
09.2023 - 08.2024
- Strengthened customer loyalty with personalized interactions and follow-ups.
- Identified sales opportunities through customer interactions, maximizing revenue.
- Executed merchandising strategies for increased product visibility and sales.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Barista
Starbucks
Branford, CT
09.2023 - 05.2024
- Prepared and served high-quality beverages while maintaining company standards for presentation and taste.
- Operated espresso machines, grinders, and blenders to enhance beverage preparation efficiency.
- Managed cash register transactions accurately, ensuring customer satisfaction through efficient service.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols.
Assistant Store Manager
EBLENS
East Haven, CT
12.2022 - 08.2023
- Guided team members through challenges with clear communication and support.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Strengthened customer loyalty with personalized interactions and follow-ups.
Shift Manager/Key Holder
DTLR
Richmond VA
01.2021 - 11.2022
- Delegated tasks based on individual strengths, improving overall team performance and efficiency.
- Established relationships with regular customers, fostering loyalty and community connection.
- Counted registers and cleaned and secured shop at end of shift.
Education
Associate of Science - Health Administration
CT State Community College
New Haven, CT05-2027
Skills
- Problem-solving
- Customer service
- Customer relations
- Store organization
- Team building and leadership
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
Accomplishments
- Assisted in training four new teaching assistants and teaching aides.
- Achieved certification in ServSafe
Certification
- ServSafe Food Handler's Certification
Timeline
Teacher's Assistant
New Haven Public Schools
03.2025 - Current
Assistant Store Manager
Jako Enterprises
09.2023 - 08.2024
Barista
Starbucks
09.2023 - 05.2024
Assistant Store Manager
EBLENS
12.2022 - 08.2023
Shift Manager/Key Holder
DTLR
01.2021 - 11.2022
Associate of Science - Health Administration
CT State Community College