Aliyah Lomax
Hope Mills,NC
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
8
8
years of professional experience
Work History
Evening Adult Ed Clerk Typist
State of Connecticut
Bridgeport, CT
09.2021 - 05.2023
- Filed documents alphabetically and numerically in paper files.
- Developed spreadsheets using Microsoft Excel software program.
- Responded to telephone and email requests for information.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Operated office equipment such as computers, copiers, scanners and fax machines.
- Responded promptly to customer inquiries regarding services offered.
- Performed data entry tasks into computer systems accurately with a high degree of speed.
- Checked accuracy of data entered into database programs before submitting it for processing.
- Answered telephones, routed calls and took messages.
- Assisted with payment processing and investigated financial discrepancies.
- Scanned documents into electronic filing system.
- Directed clients and guests to correct departments, rooms, and staff members.
- Reviewed files and other documents to obtain information to respond to requests.
- Filed completed documents on computer hard drive or disk for storage purposes.
- Transcribed notes and compiled into reports for submission to supervisor.
- Complied with security policies and kept information confidential.
Warehouse Packer
Amazon
North Haven, CT
01.2019 - 01.2021
- Labeled boxes, containers, and pallets for shipment purposes.
- Utilized proper techniques for lifting, packing and handling heavy objects.
- Verified accuracy of items picked against packing list.
- Stacked cartons onto appropriate pallets according to size and weight restrictions.
- Reported any damages or discrepancies observed during operations to supervisor.
- Inspected outgoing shipments to maintain quality assurance standards.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
Women's Center Work Study
Housatonic Community College
Bridgeport, CT
09.2015 - 05.2018
- Provided customer service support to students, faculty, staff and alumni via phone, email and in-person.
- Provide a safe space/ confidential information for students to feel comfortable
- Provide students with helpful resources (shelters, food pantries, job fairs)
- Created reports using Microsoft Excel to track student progress and performance throughout the program.
- Conducted surveys with current clients to assess satisfaction levels with services provided.
- Compiled research materials from online sources for departmental projects.
- Organized data entry tasks to ensure accuracy of information within the system.
- Assisted in creating digital marketing campaigns and content for use on social media platforms.
- Assisted in developing marketing strategies that increased brand awareness among target audiences.
- Coordinated events such as workshops, seminars and conferences as requested by supervisor.
- Collaborated with team to execute various projects and activities.
Education
Associate of Science - Business Management
Housatonic Community College
Bridgeport, CT05-2018
Skills
- Maintaining Records
- Proofreading Abilities
- Recordkeeping Skills
- Professional Telephone Demeanor
- Records Maintenance
- Invoice Preparation
Accomplishments
- Remarkable Work Study Award
- CT National Writing Award
Affiliations
- Artist
- Hiking
- Volunteer at church food pantry
Timeline
Evening Adult Ed Clerk Typist
State of Connecticut
09.2021 - 05.2023
Warehouse Packer
Amazon
01.2019 - 01.2021
Women's Center Work Study
Housatonic Community College
09.2015 - 05.2018
Associate of Science - Business Management
Housatonic Community College