Hi, I’m
Aliyah Mathis
Dallas,TX
Summary
Compassionate healthcare professional with experience at UT Southwestern Medical Center, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient satisfaction through effective communication and critical thinking. Committed to maintaining high standards of care and documentation accuracy while fostering strong relationships with patients and interdisciplinary teams.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Customer Service role.
Overview
3
year of professional experience
Work History
Ut Southwestern Medical CenterDallas, TX
PCT
04.2025 - Current
Job overview
- Assisted nursing staff with patient care tasks, ensuring comfort and safety during treatments.
- Monitored vital signs and documented changes in patient conditions for timely interventions.
- Aided patients with mobility and daily activities, promoting independence and dignity.
- Maintained cleanliness and organization of patient care areas to support infection control protocols.
UTSW Medical CenterDallas, TX
CNA
04.2025 - Current
Job overview
- Assisted nursing staff with daily patient care activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing team for timely interventions.
- Documented patient information accurately in electronic health records systems.
- Collaborated with interdisciplinary teams to create personalized care plans for patients.
- Resolved customer inquiries efficiently, enhancing patient satisfaction and experience.
- Documented interactions in electronic health record systems, maintaining data accuracy and confidentiality.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
SchoolDallas, TX
Phlebotomist
01.2025 - 04.2025
Job overview
- Maintained accurate records of sample collections and processed necessary documentation efficiently.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Education
Dallas CollegeDallas, TX
Bachelor of Science from Nursing Science
03-2027
University Overview
- Professional Development: DISC Class
- Professional Development: CPR Class
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Microsoft outlook
- Documentation
Timeline
PCT
Ut Southwestern Medical Center
04.2025 - Current
CNA
UTSW Medical Center
04.2025 - Current
Phlebotomist
School
01.2025 - 04.2025
Dallas College
Bachelor of Science from Nursing Science