Aliyah McKinney
Rogers,Arkansas
Summary
- Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace
- Professional scheduling specialist with strong track record in optimizing workflows and enhancing productivity. Proven ability to coordinate schedules, manage multiple priorities, and adapt to changing needs seamlessly. Valued team player focused on collaboration and achieving results, ensuring reliability and efficiency in every task. Skilled in time management, communication, and problem-solving.
Overview
2025
2025
years of professional experience
Work History
Food Delivery Manager
DoorDash
- Improved vehicle maintenance protocols for the delivery fleet, reducing downtime due to mechanical issues or repairs.
- Introduced new packaging solutions that maintained food quality during transit while also reducing environmental impact through sustainable materials usage.
- Conducted regular performance reviews with delivery team members, offering constructive feedback and coaching to support professional growth.
- Investigated customer complaints thoroughly, resolving issues quickly to retain client loyalty and uphold the company''s reputation for excellent service.
- Collaborated with restaurant partners to ensure accurate order fulfillment and timely deliveries, boosting overall service quality.
- Maintained strict compliance with local health codes and regulations, ensuring a safe working environment for staff and customers alike.
Babysitter
In Home
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Scheduling Specialist
Elite Home Health Care
Springdale, AR
08.2023 - 01.2025
- Organized appointments for medical professionals to ensure efficient patient care.
- Handled returned tasks from patient care managers and professional field staff efficiently and successfully.
- Dispatched urgent reports for immediate action.
- Organized visits and identified field staff eligible for new admissions.
- Led discussions on resolving schedule-related problems.
- Executed effective problem-solving strategies successfully.
Manager
Dollar Tree
Huntsville, AR
05.2023 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Strawberry Patch
Mcggarah Farms
Rogers, AR
04.2017 - 08.2017
- Consistently met daily quotas for picked strawberries, contributing significantly towards meeting overall seasonal targets.
- Demonstrated adaptability in various weather conditions while maintaining focus on accurate picking and adherence to timelines.
- Assisted with the timely transportation of harvested strawberries from field to storage facilities, ensuring freshness and minimizing loss.
- Collaborated effectively with fellow pickers and farm supervisors to optimize work efficiency during peak harvest seasons.
Education
Pea Ridge High School
Pea Ridge, ARSkills
- Customer service
- Sanitation standards
- Staff leadership
- Team development
- Sales leadership
- Staff motivation
- Staff supervision
- Purchasing
- Nutrition
- Department growth
- Food safety management
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Multitasking
- Critical thinking
- Customer satisfaction
- Organizational skills
- Active listening
- Task prioritization
Timeline
Scheduling Specialist
Elite Home Health Care
08.2023 - 01.2025
Manager
Dollar Tree
05.2023 - 08.2023
Strawberry Patch
Mcggarah Farms
04.2017 - 08.2017
Food Delivery Manager
DoorDash
Babysitter
In Home
Pea Ridge High School