ALIYAH MILLER
Brooklyn,NY
Summary
Motivated and dependable customer service professional with hands-on experience in fast-paced environments, including food service, retail, and unarmed security. Known for excellent communication, team collaboration, and a strong ability to resolve customer issues efficiently. Seeking to leverage skills in a dynamic and customer-centric role.
Overview
3
3
years of professional experience
Work History
Clerical Worker
SYEP (Summer Youth Employment Program)
Brooklyn, NY
07.2022 - 08.2022
- Gained administrative experience through filing and organizing documents.
- Supported office efficiency by maintaining accurate records and reports.
Cashier & Party Host
Chuck E. Cheese
Queens, NY
11.2022 - 06.2023
- Engaged with children and parents to create memorable event experiences.
- Streamlined party hosting processes, increasing guest satisfaction and efficiency.
- Supported kitchen operations to ensure smooth food service.
- Led feedback sessions and contributed to staff training efforts.
Guest Advocate / Cashier
Target Corporation
Brooklyn, NY
10.2023 - 04.2025
- Facilitated customer feedback sessions to improve service quality and satisfaction scores.
- Trained team members on new policies, improving team cohesion and operational efficiency.
- Delivered empathetic support, resolving customer concerns effectively.
Cashier
McDonald's Corp
Brooklyn, NY
06.2025 - Current
- Processed customer transactions efficiently, enhancing service speed and improving customer satisfaction.
- Collaborated with team members to foster a welcoming dining environment.
- Monitored inventory to reduce waste, contributing to cost savings and better resource management.
Unarmed Security Officer
Barclays Investment Bank
New York, NY
09.2025 - Current
- Implemented surveillance measures to ensure the safety and security of personnel and property on-site.
- Executed systematic patrols to detect vulnerabilities and implement preventive measures.
- Coordinated with law enforcement during emergency situations, ensuring swift and effective resolution of alarms.
- Recorded and organized detailed accounts of daily activities and irregularities for future reference and analysis.
- Conducted thorough examinations of CCTV recordings to support investigations and enhance overall security measures.
- Executed understanding and application of security codes and emergency protocols to maintain a secure environment.
Education
Associate Degree - Criminal Justice
Borough of Manhattan Community College
New York, NY05.2027
High School Diploma -
High School For Medical Professions
Brooklyn, NY2023
Skills
- Customer Service
- CPR certification
- Conflict Resolution
- Team Collaboration
- Time Management
- CCTV footage
- Coordination with NYPD
- Access Control
Timeline
Unarmed Security Officer
Barclays Investment Bank
09.2025 - Current
Cashier
McDonald's Corp
06.2025 - Current
Guest Advocate / Cashier
Target Corporation
10.2023 - 04.2025
Cashier & Party Host
Chuck E. Cheese
11.2022 - 06.2023
Clerical Worker
SYEP (Summer Youth Employment Program)
07.2022 - 08.2022
Associate Degree - Criminal Justice
Borough of Manhattan Community College
High School Diploma -
High School For Medical Professions