Aliyah Muhammad

Managed a team of eight individuals. Responsible for all phases of operation of the community, including, but not limited to, the supervision of general office and maintenance staff, financial management and maintenance aspects of the property so that the community is maintained at all times in good physical condition with a stabilized fiscal operation and motivated staff. Prepared management plans, marketing plans, vendor contracts, and budgets with the assistance of the Portfolio Manager.

Managed a team of eight individuals. Responsible for all phases of operation of the community, including, but not limited to, the supervision of the general office and maintenance staff, financial management and maintenance aspects of the property so that the community is maintained at all times in good physical condition with a stabilized fiscal operation and motivated staff. Prepared management plans, marketing plans, vendor contracts, and budgets with the assistance of the Regional Manager.

Supervised scattered-site properties, including a staff of thirteen individuals. Responsible for establishing and maintaining positive, productive relationships with the community, government agencies, industry professionals, suppliers, vendors and residents, ensuring consistent application of community policies. Prompt attention to and handling of all tenant complaints and building issues.

Managed a business center which provided temporary office solutions including, but not limited to, private or shared office space, with or without reception, courier, cleaning, security, internet and copy services for entrepreneurs, organizations and/or small businesses. Performed administrative support tasks such as proof reading, operating calculators and computers to work with pay records, invoices, balance sheets, and other documents.

Led a team of four Special Housing Specialists. Responsibilities included scheduling and conducting initial interviews, verified eligibility and processed Housing Choice Voucher (formerly known as Section 8) applications. Scheduled and conducted voucher issuance briefings. Verified income and/or data changes for interim clients. Processed rent calculations and tenant transfer request.