Aliyah Muttaqi
Irvine,CA
Summary
Professional sales leader with broad expertise in driving team success and achieving targets. Skilled in sales strategies, customer relationship management, and performance optimization. Strong focus on collaboration and adaptability. Known for reliability and cultivating a positive work environment.
Overview
7
7
years of professional experience
Work History
Team Lead Sales Associate
Saje Natural Wellness
Newport Beach
04.2024 - 07.2026
- Led and supported a high-performing retail team, providing coaching, feedback, and day-to-day guidance to drive sales and deliver exceptional customer experiences.
- Trained and onboarded new team members on product knowledge, customer service standards, sales techniques, and company policies.
- Consistently exceeded sales and customer experience goals by motivating team members and identifying opportunities to increase product engagement and conversion.
- Managed daily store operations, including opening/closing procedures, cash handling, inventory management, merchandising, and maintaining visual standards.
- Monitored team performance and provided real-time coaching to improve sales behaviors, customer engagement, and overall productivity.
- Demonstrated strong understanding of key performance indicators (KPIs) and store operations while being trained and mentored by the Store Manager for future growth within the company.
Sales Associate
Roger’s Gardens
Corona Del Mar, CA
09.2022 - 07.2023
- Gallery Associate, September - January
- Responsibilities included opening and closing procedures for the department, keeping high end jewelry in a safe, inventory counts, stocking inventory, cleaning, exceptional customer service, and checking out VIP accounts.
- Assisted with cashier position when we were short staffed or busy during the holidays, proficient with pos/counterpoint
- Garden Rooms Associate, February - July
- Developed proficient knowledge on indoor plant care, such as watering, lighting, plant food, soil, and temperature
- Sold indoor plant arrangements, including gift wrapping, scheduling delivery, and hand writing notes
- Took special orders which included assisting guests with designing planted or silk/faux arrangements, delivery/pickup, communicating with production team, and in some cases staging the arrangement
- Responsibilities included caring for plants on the sales floor, restocking new shipment of plants, checking for sick or subpar plants in deliveries and inventory, and opening/closing procedures
- Built a client base and worked one on one with the company’s long term clients
- Collaborated in design/ orders for clients such as Segerstrom Center and UCI
Sales Associate
Roger’s Gardens
Corona Del Mar, CA
09.2019 - 10.2020
- Worked in Gallery Sales, specializing in holiday merchandise, home goods, food, jewelry, accessories, fine arts (plein air collections) and collectibles
- Responsibilities included opening and closing procedures, communicating with buyers about ordering products for guests, communication via email and phone with clients, restocking inventory, taking inventory and reporting discrepancies to managers, creating a friendly environment, and meeting monthly quotas
- Trained with merchandising/visual team to stock product and update displays
- Developed a personal client base through working one on one with guests for Christmas tree design and year round interior decorating
Education
Bachelor of Arts - History
University of California, Irvine
Irvine, CA06.2022
Associate Of Arts and Sciences - History for Transfer
Irvine Valley College
Irvine, CA12.2019
Skills
- Strong leadership
- Staff development
- Business acumen
- Customer retention
- Product knowledge
- Interpersonal skills
Timeline
Team Lead Sales Associate
Saje Natural Wellness
04.2024 - 07.2026
Sales Associate
Roger’s Gardens
09.2022 - 07.2023
Sales Associate
Roger’s Gardens
09.2019 - 10.2020
Associate Of Arts and Sciences - History for Transfer
Irvine Valley College
Bachelor of Arts - History
University of California, Irvine