Aliyah Rodriguez
Locust Grove
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
9
9
years of professional experience
Work History
Warehouse Shift Lead
Lidl US
Fredericksburg, VA
04.2024 - Current
- Monitored and optimized employee performance to ensure focus on key tasks driving KPI success.
- Prepared shift summary reports to support supervisory oversight and maintain alignment on operational goals and progress.
- Optimized shift productivity by defining job responsibilities and offering regular support to ensure team alignment and performance.
- Improved accuracy in order fulfillment by conducting regular audits and staff training.
- Collaborated with supervisory team to formulate strategies aimed at enhancing workforce productivity during high-demand periods.
SELECTIONS DESK CLERK
Lidl
Fredericksburg, VIRGINIA
09.2022 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Identified ways to improve efficiency in operations and implemented process changes.
- Troubleshot minor problems and reported larger technical issues.
- Focused on learning new skills and staying updated with industry changes.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
BRAND OPS SUPERVISOR
Victoria Secret
Fredericksburg, VIRGINIA
09.2019 - 03.2022
- Trained new employees on company policies, procedures and work ethics.
- Delegated tasks to team members according to individual strengths.
- Oversaw the training of new employees on job responsibilities and expectations.
- Communicated employee, customer and workplace needs to managers.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Ensured that safety protocols were followed at all times by all staff members.
- Motivated employees to reach highest professional potential.
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results.
- Set performance goals for staff members and helped teams meet important deadlines.
- Organized workflow tasks to prevent downtime and production gaps.
- Conducted disciplinary action when needed in accordance with company policy.
- Resolved conflicts between team members and departments.
- Monitored workflow processes to ensure accuracy and timeliness of deliverables.
- Coordinated employee schedules according to availability and approved shift changes.
- Assisted managers with employee recruitment and interviews.
CASHIER
Bojangles
Fredericksburg, VIRGINIA
05.2018 - 12.2018
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Provided excellent customer service by greeting customers and offering assistance.
HOSTESS
Cracker Barrel
Fredericksburg, VIRGINIA
09.2017 - 12.2018
- Answered phone calls to take reservations and address guest questions and concerns.
- Assisted in seating guests and managing the wait list.
- Greeted customers and provided them with menus.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
Education
HIGH SCHOOL DIPLOMA -
Orange County High School
orange, VIRGINIA06-2017
Skills
- Problem-Solving Skills
- Clerical Support
- Creative Solutions
- Time Management
- Workflow Processes
- Employee training
- Work delegation
Timeline
Warehouse Shift Lead
Lidl US
04.2024 - Current
SELECTIONS DESK CLERK
Lidl
09.2022 - Current
BRAND OPS SUPERVISOR
Victoria Secret
09.2019 - 03.2022
CASHIER
Bojangles
05.2018 - 12.2018
HOSTESS
Cracker Barrel
09.2017 - 12.2018
HIGH SCHOOL DIPLOMA -
Orange County High School