Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aliyah Salinas

Amarillo

Summary

Professional with experience in managing front desk operations and ensuring smooth administrative processes. Known for strong communication skills, ability to handle high-pressure environments, and providing exceptional customer service. Reliable team player who adapts to changing needs and consistently delivers results. Skilled in scheduling, managing correspondence, and maintaining welcoming atmosphere for guests and clients.

Overview

8
8
years of professional experience

Work History

Front Desk Executive

Proactive Mechanical Services
01.2021 - Current
  • Conducted regular inventory audits of office supplies, maintaining stock levels as needed.
  • Facilitated smooth payroll processing, calculating employee wages, deductions, and benefits accurately
  • Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.

Trainee Sales Representative

HOTWORX
10.2024 - 07.2025
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
  • Developed rapport with customers via phone calls or email correspondence, establishing trust that facilitated future sales transactions.
  • Boosted brand awareness through attendance at industry events and networking opportunities.
  • Strengthened relationships with existing clients through regular follow-ups and attentive service.

Membership Concierge

Lifetime Fitness
08.2022 - 03.2023
  • Greeted guests upon arrival and offered directions to key amenities.
  • Worked closely with guests, some VIP, with high degree of respect for privacy.
  • Opened and closed location and monitored shift changes to uphold successful operations.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Cross-trained existing employees to maximize team agility and performance.

Assistant Lead Front Office Receptionist

Immunoe Health And Research Centers
08.2019 - 03.2022
  • Maintained schedule of appointments by notifying staff of arrivals and upcoming meetings.
  • Kept office appearance and front desk clean and orderly.
  • Tracked various business metrics and information using Excel spreadsheets.
  • Protected confidential guest and business information.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept business finances current and accurate ny inputting new transaction and reconciling accounts.

Assistant Store Manager

Zumiez
03.2018 - 10.2018
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Managed daily store operations , including staff management, task delegation, merchandising, and customer service.
  • Kept all paperwork current and compliant with internal standards and legal requirements.
  • Reviewed consumer trends to forecast sales and inform inventory purchasing requirements.

Education

Associate of Business Administration -

Metropolitan University of Denver
Denver, CO

Skills

  • Coordination
  • Time management
  • Confident speaking abilities
  • Scheduling
  • Relationship building
  • Client interaction

Languages

English
Native or Bilingual

Timeline

Trainee Sales Representative

HOTWORX
10.2024 - 07.2025

Membership Concierge

Lifetime Fitness
08.2022 - 03.2023

Front Desk Executive

Proactive Mechanical Services
01.2021 - Current

Assistant Lead Front Office Receptionist

Immunoe Health And Research Centers
08.2019 - 03.2022

Assistant Store Manager

Zumiez
03.2018 - 10.2018

Associate of Business Administration -

Metropolitan University of Denver