Aliyah Shields
Saint Joseph,IL
Summary
Dedicated professional with experience across diverse settings, including locked residential facilities, schools, and corrections. Skilled in active listening, crisis intervention, and behavioral analysis. Excel at empathy, communication, and problem-solving to foster positive outcomes in challenging situations. Reliable Counselor brings familiarity with numerous diagnoses and treatment protocols. Adept response to emergency situations with direct, calm, respectful demeanor. Passionate promoter of patient support and resource advocacy. Dutifully juggles tasks related to customer privacy and treatment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Milieu Counselor
Cunningham Children's Home Of Urbana
Urbana, Illinois
10.2025 - Current
- Provided emotional support to children in residential care settings.
- Monitored behavior and reported changes to the treatment team.
- Assisted in crisis intervention to de-escalate challenging situations.
- Collaborated with healthcare and educational professional to provide comprehensive support for patients and treatment plans.
- Diagnosed, treated and managed mental health and psychological disorders, substance abuse and disorders of habit and conduct.
- Assessed client's mental health status through interviews, questionnaires, and other evaluation methods.
- Developed and implemented individualized treatment plans for clients based on their needs.
- Organized community outings for residents which included trips to local parks or museums.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Offered advanced counseling in institutional setting following correct procedures and aligning with required standards.
Correctional Officer
Newton County Sheriff's Office
Kentland , IN
01.2025 - 09.2025
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Instructed inmates in work assignments and explained tasks.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Milieu Lead
Nexus Family Healing
Onarga, IL
01.2021 - 12.2024
- Provided support to staff in managing client behaviors, crisis intervention and de-escalation techniques.
- Trained new staff on safety protocols, policies and procedures of the facility.
- Assessed client needs through observations, interviews and assessments.
- Created monthly reports detailing client progress towards meeting established goals.
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
- Participated in multidisciplinary treatment planning meetings involving family members, guardians or other involved parties.
- Assisted physicians during patient examinations and procedures.
- Administration of medication.
- Conducted daily room searches to ensure safety of youth and staff.
- Monitored client progress via regular follow-up assessments and documented results accordingly.
- Facilitated individual and group counseling sessions for children and youth.
Education
High School Diploma -
Cissna Park High School
Cissna Park, IL05-2017
Skills
- Substance abuse counseling
- Suicide prevention
- Psychoeducation
- Relapse prevention
- Family support
- Multitasking
- Adaptability
- Trauma-informed care
- Crisis response
- Therapy and counseling
- Documentation and reporting
Education and Training
Therapeutic Crisis Intervention
CPR
Certification
CPR certified
Timeline
Milieu Counselor
Cunningham Children's Home Of Urbana
10.2025 - Current
Correctional Officer
Newton County Sheriff's Office
01.2025 - 09.2025
Milieu Lead
Nexus Family Healing
01.2021 - 12.2024
High School Diploma -
Cissna Park High School