Aliyah Studier

As a front desk receptionist at the MNSU-dental clinic I have had the opportunity to expand my experience in customer service. Learning how to navigate the Dentrix software system has been a great learning experience. I enjoy keeping a well-organized reception area, and working in a welcoming environment for visitors. Daily, I manage phone calls, emails, check-in, insurance, and scheduling appointments. I assist patients in filling out documents, and finding other offices for any care we are not able to provide at our clinic such as wisdom teeth removal. I have supported office efficiency by performing clerical task such as data entry, photocopying, and scanning documents. I have cultivated positive relationships with clients and my coworkers. I am currently training someone in for the position as well. I am so grateful to have this job, but if I get into the program they do not allow students to work at the front desk while in the program. Therefore, I am looking for an office I can continue my work at while in the program as well over the summer.

• Provided one-on-one support to students with various learning challenges, empowering them to achieve their academic goals.

• Followed the daily instructed plans left for me by the full time paraprofessional.

• Having a positive attitude all day for students encouraged them to stay positive and keep working hard.

• Provided support during transition periods between classes or school settings, ensuring a smooth experience for students with special needs.

• Kept students on task and supervised recess activities.

• Assisted the students while ensuring independence was also being encouraged.

• While home for Christmas break and Spring break I have loved being able to have this job, and spend time with my home community.

• As an isle online shopper I fulfilled grocery orders for patients during the COVID-19 pandemic.

• My second year there I worked as a cashier assisting patients with their check-out.

• Guided many customers around the store to help them find what they were looking for.

• Always putting the customers concerns first, I gladly helped them with any confusion on sales or pricing.

• Carrying groceries out for disabled or elderly customers was a a joy of mine.

• I received a lot of positive feedback from customers and managers.

• Resolved customer complaints professionally and never hesitated to ask for help from a manager if user how to handle a situation.

• Greeted customers inside the store and offered assistance if needed.

• Worked flexible schedule and extra shifts to help when needed.

• Kept a high skill training for safety at drills and training sessions.

• Taught swimming lessons for ages 5 months to 10 years old.

• Encouraged my students and assisted them in an important life skill.

• Learned how to have patients and a joyful experience while at work when working with kids.

• I competitively swam in high school at this time, so having a higher skill of swimming enhanced my likely for a successful save or rescue.

• Enforced safety rules in order to prevent any injury or accidental drowning.

• Maintained a clean and face facility, performing cleaning tasks on a daily basis.

• Conducted routine water tests to maintain proper chemical balance.

• Created close relationships with many students and coworkers of mine throughout the two summers there.